Jesse Thayne | Page 3

Manufacturers Recall Service I gave a 5 star rating because the new facility is state of the art and beautiful. I was lucky enough to have my GLA worked on in the bay right in fr I gave a 5 star rating because the new facility is state of the art and beautiful. I was lucky enough to have my GLA worked on in the bay right in front of the waiting area. So, I saw everything that was done. The female technician was professional, thorough and very careful handling my GLA. She had her work checked before releasing it. I appreciate her manner of delivery and love the care MB of OKC shows each vehicle. There attention to detail is greatly appreciated. So happy to be able to take my car here!!! More

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Great Personal & Vehicle Service Every single staff member was professional, friendly and extremely helpful. This experience far exceeded my expectations. The shuttle service was ou Every single staff member was professional, friendly and extremely helpful. This experience far exceeded my expectations. The shuttle service was outstanding as was the driver. Thank You Mercedes OKC More

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Great service experience We have always enjoyed our service experience at Merceds-Benz of OKC. Knowledgeable service staff, prompt service and welcoming customer care from th We have always enjoyed our service experience at Merceds-Benz of OKC. Knowledgeable service staff, prompt service and welcoming customer care from the service representative. Communication is very good regarding diagnosis and recommended service. Loaner car provided (we live about 250 miles away) when we bring our car in for service. Overall a much appreciated service experience. More

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Electrical diagnostics are never easy Brought our GLA in for no AC, blowing hot air. Tech diagnosed as faulty control unt and replaced. Had AC for a couple weeks but went out again so we b Brought our GLA in for no AC, blowing hot air. Tech diagnosed as faulty control unt and replaced. Had AC for a couple weeks but went out again so we brought back. Tech dove in and found a couple pinched wires, repaired and AC working again. More

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Recommended Service Department This is the second vehicle we purchased from this dealership. The Sales Department is professional and not pushy. And the Service Department is frien This is the second vehicle we purchased from this dealership. The Sales Department is professional and not pushy. And the Service Department is friendly, has always taken good care of us and the service needs of our vehicles. We live several hours away and the Service Department always arranges a loaner vehicle for us so we can make the most of our time in Oklahoma City. More

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On game! Everytime my wife or I have brought our vehicles in they have been taken care of top notch! So much so that all we own now are Mercedes-Benz! Everytime my wife or I have brought our vehicles in they have been taken care of top notch! So much so that all we own now are Mercedes-Benz! More

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Nice, friendly people and great customer service! I have owned Mercedes cars for years while living in Atlanta. When I moved here my car was older and I brought it into Mercedes on several occasions f I have owned Mercedes cars for years while living in Atlanta. When I moved here my car was older and I brought it into Mercedes on several occasions for repairs. When I decided to get a new car, Ron White, was so easy to work with and helped me pick out the perfect new car. Since then, I have had several occasions to bring it into the service department. Jesse is wonderful. Along with the rest of the staff, they seem to all work together to provide the best experience possible. More

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Best Dealership Great dealership with eye on customer satisfaction! Very attentive and courteous. Every customer detail is covered from pulling in, immediate attentio Great dealership with eye on customer satisfaction! Very attentive and courteous. Every customer detail is covered from pulling in, immediate attention, full details of service, great loaner service, keeping me posted on service and costs while they work on car, to picking up a spotlessly clean car when done. Could not ask for more! More

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Customary first class service experience From the time I made my appointment through the drop off, follow-up communications during the service process to the final pick up, my experiience was From the time I made my appointment through the drop off, follow-up communications during the service process to the final pick up, my experiience was as expected - first class. - as I’ve experienced with prior service procedures. More

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Excellent Service Excellent customer service as always. Lance is always prompt in getting back to me and keeping me posted concerning my service and equipment needs. Excellent customer service as always. Lance is always prompt in getting back to me and keeping me posted concerning my service and equipment needs. Virginia Winn More

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