Jesse Hardin JR.

Jeremy Franklin Mitsubishi of Kansas City responded

Zaddyak, thank you for your kind words and this wonderful review! We’re thrilled to hear you had such a positive experience at our dealership. Jessie truly embodies the exceptional customer service we strive to provide, and we’re so glad he made the process fast, comfortable, and enjoyable for you. We appreciate your kind words about our team and amenities—it means a lot to us! Thank you for recommending Jeremy Franklin Mitsubishi. We look forward to helping you or anyone you send our way in the future!

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Newman1056, thank you so much for your loyalty to Mitsubishi and Jeremy Franklin Automotive! We’re honored to be your go-to place for both vehicles and service. It’s customers like you who make what we do so rewarding. Your recommendation means the world to us, and we’re committed to continuing to provide you with the best car-buying and servicing experience possible. If there’s ever anything you need, please don’t hesitate to reach out. We look forward to serving you for many more years to come!

Jeremy Franklin Mitsubishi of Kansas City responded

Ronalddday7, we are glad we could help! Thank you for your review! We’re so glad to hear that you enjoyed your time working with our team. We understand how important it is to find the right car, and we’re happy we could assist you throughout the process. Your satisfaction means everything to us, and we truly appreciate your trust and patience. If there’s anything else we can help you with, don’t hesitate to reach out. Enjoy your new car, and welcome to the Jeremy Franklin Automotive family!

Jeremy Franklin Mitsubishi of Kansas City responded

Kuthe, we're happy to hear you had such a positive experience with our team! We’re thrilled to hear that you had such an amazing experience with us. Our goal is to make the process as seamless and enjoyable as possible, and it’s fantastic to know that we succeeded in making it exciting and stress-free for you. We’re grateful for your trust and can’t wait to welcome you back as a repeat customer in the future. If there’s ever anything you need, don’t hesitate to reach out. Enjoy your new vehicle, and thank you for choosing Jeremy Franklin Automotive!

Jeremy Franklin Mitsubishi of Kansas City responded

Bradfordreeder01, it's upsetting to hear that your experience was anything but stellar.Thank you for your feedback. We’re sorry to hear that your recent experience didn’t meet your expectations. At Jeremy Franklin Automotive, we aim to provide efficient, high-quality service to every customer. If there was a specific reason we couldn’t rotate your tires during the oil change, such as tire condition or other safety concerns, our team should have explained this clearly. We apologize if this information was not communicated effectively and for any inconvenience caused. We’d be happy to discuss this further and ensure your concerns are addressed, so please reach out to us directly. Thank you for giving us the chance to improve our service.

Jeremy Franklin Mitsubishi of Kansas City responded

Star, thank you so much for your wonderful review! We're thrilled to hear that you felt respected and valued by our team. Our goal is to create a positive experience for every customer, and it means a lot to us that you enjoyed your visit. We truly appreciate your kind words and look forward to welcoming you back anytime you need us. Thank you for being part of the Jeremy Franklin Automotive family!

Jeremy Franklin Mitsubishi of Kansas City responded

Peterkrull62, we appreciate your feedback! Thank you so much for sharing your experience! We’re delighted to hear that our team could help you find the right car and make a deal that meets your needs. Helping our customers in moments that matter most is what we're all about, and it’s wonderful to know we could make the process smooth and stress-free for you. Wishing you many happy miles ahead—God bless, and thank you for choosing Jeremy Franklin Automotive! 🙏🚗

Jeremy Franklin Mitsubishi of Kansas City responded

Mykidsfirst1000, we're glad you had such a wonderful experience with us! Thank you so much for sharing this heartfelt review! It means the world to us to know that our team’s consistency and support helped you feel confident in your decision. We’re grateful for the chance to be part of such an important choice and are thrilled it turned out to be the best one for you. We’re here for you anytime, and thank you again for choosing Jeremy Franklin Automotive!

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Bradfordreeder01, We’re very sorry to hear that your experience with us did not meet your expectations. Customer satisfaction is extremely important to us, and we aim to provide respectful and attentive service to everyone. If you’re open to it, we’d appreciate the opportunity to learn more about your visit so we can address any issues and improve. Please feel free to reach out directly, as we’d like to make things right. Thank you for your feedback; it helps us to grow and better serve our customers.

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Bradfordreeder01 thank you for taking the time to leave us your honest feedback. We’re sorry to hear about your dissatisfaction, but we want to clarify that providing reliable vehicles and excellent service is something we take very seriously. Our team works hard to ensure that every customer receives a quality vehicle and a positive experience. If there’s a specific issue with the vehicle or the service you received, we would appreciate the opportunity to address it directly. We encourage you to reach out to us so we can better understand your concerns and work towards a resolution. We value all feedback and always strive to improve.