

Dealership Experience
11 mos
Industry Experience
4 yrs, 10 mos
Languages Spoken
English
Spanish
40 Reviews
Write a Review40 Reviews of Jerry Castro
October 04, 2025
They gave me a great deal on my 2022 ford escape for a great deal with a bank great deal with a bank More
Other Employees Tagged: John Greene, Race Henderson, Logan Bales
October 01, 2025
It was real easy and simple to purchase a car from you guys. Please give my seller , Logan a raise. Best dealership in the Chattanooga area.👍👍 guys. Please give my seller , Logan a raise. Best dealership in the Chattanooga area.👍👍 More
Other Employees Tagged: Race Henderson, Jim Arnold, Joe Nichols, Logan Bales, Sierra Cunningham
September 18, 2025
Great dealership with fantastic customer service. This is our second truck purchase from this dealership and we’ve driven 2+ hours each way to do business with this dealership rather than any of the This is our second truck purchase from this dealership and we’ve driven 2+ hours each way to do business with this dealership rather than any of the Ford dealers in the Birmingham area. Things haven’t always gone perfectly, but they are always quick to address any issues or challenges and go out of their way to make sure you are happy with your purchase. We will continue to do business with this dealership in the future and I highly recommend them. More
Other Employees Tagged: James Pernell Stalling, Sierra Cunningham, Abdul Sheikh
September 11, 2025
I went in knowing exactly what vehicle I wanted to look at, the salesman, Mitch, was very upfront, transparent, and honest, which I respect a lot from a salesman, he was extremely helpful in helping me get at, the salesman, Mitch, was very upfront, transparent, and honest, which I respect a lot from a salesman, he was extremely helpful in helping me get as much as possible for my trade in vehicle, flexible with my downpayment and my situation overall. I greatly appreciate a dealership that is open and honest with everything, I felt as if he genuinely cared and wasn’t in it for the commission, it was a refreshing change of pace compared to other rather horrendous interactions I’ve had with previous dealership experiences. Overall 10/10, I’d come back for my next vehicle and direct those whom i know looking for a vehicle to Mtn. View Ford. More
Other Employees Tagged: Mitch Norman, Abdul Sheikh
September 01, 2025
I have purchased many NEW FORDs in my lifetime. Mtn. View FORD is the worst dealership. My 2025 NEW EXPEDITION was not ready when I arrived for delivery. Not even on the lot. It was still being Mtn. View FORD is the worst dealership. My 2025 NEW EXPEDITION was not ready when I arrived for delivery. Not even on the lot. It was still being detailed. and no gas, and no temp tag. I waited over 45 minutes for my car. I had driven 90 minutes to get there.... so the walk around explanation was non-existent. The 2 yr FORD maintenance warranty that the sales associate, and finance person promised was not even valid for this model. They had to comp me that warranty because sales and finance did not know the details. I sent a detailed email of issues to Mike Thornton, General Manager soon after my poor delivery, and he has never returned my communication. I have never heard back from the sales associate, Mike Cates. It has been over two weeks now...There is ZERO follow-up from Mtn. View Ford. I would NOT RECOMMEND purchasing a car from them. Find another FORD dealer that wants to earn and keep your business. More
Other Employees Tagged: Mike Cates, Brandon Mathis, Abdul Sheikh
August 25, 2025
Could not ask for a better sales person. He did everything to get the deal done He did everything to get the deal done More
Other Employees Tagged: Jamie Parks, Mike Cates
August 25, 2025
The sales man was great could not ask for better did everything to get the deal done everything to get the deal done More
Other Employees Tagged: Jamie Parks, Mike Cates
August 22, 2025
Great deal, courteous sales reps, would highly recommend purchasing from this dealer. Made my buying experience easy. purchasing from this dealer. Made my buying experience easy. More
Other Employees Tagged: Chris Yancey, Brandon Mathis
August 21, 2025
I had a no pressure, great experience. I found what I was looking for and my salesperson was great. I found what I was looking for and my salesperson was great. More
Other Employees Tagged: James Pernell Stalling
August 17, 2025
I'm a returning customer. Both times they helped me get into a vehicle that was affordable and safe. Joe, the sales manager, is a rock star helping me get financed, and is a g Both times they helped me get into a vehicle that was affordable and safe. Joe, the sales manager, is a rock star helping me get financed, and is a good guy! Thank you to everyone at Mt. View Ford! More
Other Employees Tagged: John Greene, Joe Centers

