I was greeted timely by Jerry Adams in the Service Bay.
He verified my appointment, evaluated my service needs, and checked my available FordPass points. The service was then completed very timely and I w
He verified my appointment, evaluated my service needs, and checked my available FordPass points. The service was then completed very timely and I was checked by Jerry efficiently. The whole process went very well.
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by DPEAR050
Verified Customer
Verified Customer
Service Price Transparency
Apr 29, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Jerry was very helpful and the staff was knowledgeable
and professional. I will be visiting again.
and professional. I will be visiting again.
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by GO4DRAGONS
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kara Jordan
Apr 29, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
i was satisfied with the service i received i would
recommend Shottenkirk for any service one would need that's it
recommend Shottenkirk for any service one would need that's it
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by BRADANDCINDY
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kara Jordan
Apr 22, 2024 -
Shottenkirk Ford Jasper responded
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Ford Jasper in the future!
Very friendly and caring to me the customer.
Remembered me from past services. I will be back.
Remembered me from past services. I will be back.
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by RFSTACK
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2024 -
Shottenkirk Ford Jasper responded
Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
Great experience with Shottenkirk Jasper this week!
Went in hoping to buy a new Bronco. Worked with Mike who was very easy to talk and work with. We were able to make things work and left with a beauti
Went in hoping to buy a new Bronco. Worked with Mike who was very easy to talk and work with. We were able to make things work and left with a beautiful new Bronco!
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by katy_kile
Apr 22, 2024 -
Shottenkirk Ford Jasper responded
katy, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Tammy was extremely helpful when I had some issues during
my recent visit for service and tire purchase
She helped to resolve the problem in a very timely manner
I appreciate her diligence
I am going t
my recent visit for service and tire purchase
She helped to resolve the problem in a very timely manner
I appreciate her diligence
I am going to rate the quality of service performed by the tire department poor
Reason being they damaged a wheel when installing my new tire
Tammy fixed the problem by having my wheel replaced
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by RVCATO
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Tammy Ross
May 01, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
I dropped my vehicle off at the dealership and the work
was completed in a timely manner. Overall good experience.
was completed in a timely manner. Overall good experience.
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by Jason Payne
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2024 -
Shottenkirk Ford Jasper responded
Jason, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
Great store, fantastic staff, quality service completed
in a timely and efficient manner. I drive 61 miles round trip for this team to care for my vehicle!
in a timely and efficient manner. I drive 61 miles round trip for this team to care for my vehicle!
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by GARY.LICHTENBERG
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2024 -
Shottenkirk Ford Jasper responded
GARY, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Jasper!
Ivan and his team were professional, personally cordial,
helpful, and efficient. Really the best team to work with when buying a car.
helpful, and efficient. Really the best team to work with when buying a car.
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by COLLINSMARIANNE
Verified Customer
Verified Customer
Apr 15, 2024 -
Shottenkirk Ford Jasper responded
MARIANNE, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!
Performed services as requested and recommended some but
weren't pushy to accept those suggestions. Did advise on what to look for in near future if battery begins showing signs of failure.
weren't pushy to accept those suggestions. Did advise on what to look for in near future if battery begins showing signs of failure.
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by NEILEIPP
Verified Customer
Verified Customer
Service Price Transparency
Apr 12, 2024 -
Shottenkirk Ford Jasper responded
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!