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Dealership Experience
5 yrs, 4 mos
Industry Experience
5 yrs, 4 mos
Languages Spoken
English
100 Reviews
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100 Reviews of Kristi Stewart
June 18, 2026
Good sales tactics, terrible service after the sale. Vehicle was sold “as is” but had ant infestation, running issues, and needed an APIM computer module right after taking delivery. Finance manager h Vehicle was sold “as is” but had ant infestation, running issues, and needed an APIM computer module right after taking delivery. Finance manager had us sign a 3000 mile 3 month warranty form, but our salesperson said we had no warranty. We asked if they could help with these issues and sales rep said that they could chemically treat the truck but we probably wouldn't like the smell and we would have to leave it. She didn't address the running issue. I also asked if they could at least assist with a discount on the computer so we could install it ourselves. She said because we don't have a warranty probably not. The last thing I have asked her for is the door code so we can access the vehicle. She still hasn't gotten back to me after more than 3 weeks. When we were talking to her about the vehicle's condition, she said it was a smoke free vehicle. That turned out not to be true, as there are cigarette burns in three areas of the interior of the truck. We ended up fixing the ant issue and the running issue by cleaning the throttlebody. We also spent hours deep detailing the interior of the truck to eliminate the odor and the water stains in the headliner (the sun/moon roof had been replaced previously, due to a leak). We ordered the APIM computer from another dealer who very kindly gave us a discount (Jacky Jones Ford) and had them do the installation. We ended up paying roughly $1400 for the repair and a missing trailer brake that should have come with the truck since it had a trailer tow package. We believe this should have been covered under our 3000 mile 3 month warranty since we just bought the vehicle less than three weeks ago. More
by Gary P
Other Employees Tagged: Eddie Hefferon , Gary (Finance)
November 05, 2024
Sales team is terrible, all the way up to the managers and even the general manager, Steve F (no way on gods green earth could I remember his last name, for all intents and purposes, it’s Fruit, because h and even the general manager, Steve F (no way on gods green earth could I remember his last name, for all intents and purposes, it’s Fruit, because he’s a fruit Pompous greedy group of swine that rip off everyone they somehow sell vehicles too, and somehow sleep at night and even manage to live with themselves More
by ScreenName1
Verified CustomerOther Employees Tagged: Ivan Clarke, Eddie Hefferon, Jerry Adams, Steve Ferenczy, Fred Rogers , Kara Jordan
October 13, 2024
Austin Atkins was very knowledgeable and helpful in the purchase of an F350 for our business. Mrs. Stewart in finance was also great to work with. Shottenkirk even filled the truck with fuel. Great exp purchase of an F350 for our business. Mrs. Stewart in finance was also great to work with. Shottenkirk even filled the truck with fuel. Great experience. More
by GIBBSSEPTIC
Other Employees Tagged: Eddie Hefferon , Austin Atkins
October 13, 2024
Great people, fast service and fantastic price ! ! We love our new Ford F-350 Travel Van !! ! We love our new Ford F-350 Travel Van !! More
by JIMMALER
Other Employees Tagged: Eddie Hefferon, Randy Pigue
October 08, 2024
Great dealership, very happy with the customer service and salesmen. Will continue to come back. and salesmen. Will continue to come back. More
by JAKEPLOTT
Other Employees Tagged: Scott Disalvo, Brian Syme , Austin Weeks
October 04, 2024
Buying a char is a challenge but the team was very helpful. Very well informed and thorough! Would buy again in the future! Very good experience with all team members including the service group! helpful. Very well informed and thorough! Would buy again in the future! Very good experience with all team members including the service group! More
by pgport321
Other Employees Tagged: Ivan Clarke, Jerry Adams, Randy Pigue , Vernon McDonald
September 29, 2024
Finance tried to slip in extended warranty and wheels and tires on the contract. We never even discussed it. Sales tried to sell me some customer value package and some other plan and told me it was mandator tires on the contract. We never even discussed it. Sales tried to sell me some customer value package and some other plan and told me it was mandatory. All that totaled to over 5k. I told sales I’m not buying it. Be carful when dealing with this dealership. The service department is great. This dealership has changed and it’s not good business practice. More
by ATLROADKING54
Other Employees Tagged: Randy Pigue
September 25, 2024
The overall experience was fast and easy working with Eric Vazquez. He made the experience pleasant meeting. I didn’t feel like I was getting a spiel. I would definitely recommend Shottenkirk Ford yo fam Eric Vazquez. He made the experience pleasant meeting. I didn’t feel like I was getting a spiel. I would definitely recommend Shottenkirk Ford yo family and friend. Thank you for the great experience and a great vehicle. More
by CAMACHO1DJ
Other Employees Tagged: Scott Disalvo
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