Jerry Adams | Page 32

I don't feel anything was done to properly diagnose the problem I was having with my Fusion. I think either Jerry or the Technician went with the simplest shotgun approach and suggested I get a whole new problem I was having with my Fusion. I think either Jerry or the Technician went with the simplest shotgun approach and suggested I get a whole new transmission. $7K!!!! I took my car to another shop for a second opinion and it turns out there is nothing wrong with the transmission. The computer did Not show any codes while running as Jerry told us it did. I don't know if Jerry was misinformed or what, but I hold Shottenkirk Ford Jasper Fully responsible for misrepresenting the problem to get a bigger payday. I will no longer give any of my business to Shottenkirk Ford Jasper. More

by ANDREW.ALLEN1904 Verified Customer Verified Customer

Report | Print

Kara is always great! Always a good experience at this dealership, I’ll be using this store often Always a good experience at this dealership, I’ll be using this store often More

by LOGANJORDAN222 Verified Customer Verified Customer

Report | Print

As usual the service department was prompt, pleasant and efficient. Also honest with the evaluation of my car. efficient. Also honest with the evaluation of my car. More

by JMK1107 Verified Customer Verified Customer

Report | Print

The service tech was very helpful and knowledgeable. Work was completed as requested and the delivery service when my vehicle was finished was convenient. Work was completed as requested and the delivery service when my vehicle was finished was convenient. More

by CUNNINGHAM.JUDY16 Verified Customer Verified Customer

Report | Print

Fast, friendly and professional service. There is a closer dealer but I choose the farther drive for better service. There is a closer dealer but I choose the farther drive for better service. More

by JESTEARNS Verified Customer Verified Customer

Report | Print

a b c d e f g h i j k l m n o More

by MITCHDRAKE04 Verified Customer Verified Customer

Report | Print

Jerry was very helpful in explaining the problem, the fix and the cost. Car was repaired and ready for pick up prior to estimated time of return. and the cost. Car was repaired and ready for pick up prior to estimated time of return. More

by DINO1944 Verified Customer Verified Customer

Report | Print