Jerome Brown

He did a very excellent job at getting us the right car. Even learned a thing from him. I would definitely recommend. Even learned a thing from him. I would definitely recommend. More

by ibrokenmind Verified Customer Verified Customer

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This is my 4th Nissan Purchase! Great Customer Service! I will refer family and friends to purchase Nissans as well! Great Customer Service! I will refer family and friends to purchase Nissans as well! More

by ARTSPLUS1 Verified Customer Verified Customer

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I have always had the pleasure of working with Laird as my contact for a new vehicle. He goes above and beyond. He always make sure that the vehicle of my choice is exactly what I am looking for. I have ne my contact for a new vehicle. He goes above and beyond. He always make sure that the vehicle of my choice is exactly what I am looking for. I have never worked with anyone for the past several years besides Laird. He deserves the best of the best awards of being 100% plus as someone to whom I can trust at Kelly Nissan. More

by Fancy1 Verified Customer Verified Customer

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Laird was awesome. I told him what I wanted and he LISTENED to me.He was honest and extremely helpful. I told him what I wanted and he LISTENED to me.He was honest and extremely helpful. More

by lucybartgen Verified Customer Verified Customer

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As a loyal 20-year customer, every staff member I have encountered, particularly Laird Rencher, has provided superior customer service. During a recent visit, while my 2015 Rogue was being repaired, i was encountered, particularly Laird Rencher, has provided superior customer service. During a recent visit, while my 2015 Rogue was being repaired, i was presented with an excellent trade-in offer. That led me to my third Kelly Nissan purchase facilitated by Laird. My entire experience was excellent. More

by MagicQB1957 Verified Customer Verified Customer

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I have been doing business with Kelly Nissan via Laird Rencher since 1994. Laird has never told me anything wrong or untrue. He has never steered me in the wrong direction. My family, mother, daughter, an Rencher since 1994. Laird has never told me anything wrong or untrue. He has never steered me in the wrong direction. My family, mother, daughter, and niece have all patronized this establishment because of Laird's professionalism and trustworthiness. I suggest you do all you can to discourage him from retiring anytime soon. Laird is 'the man'. More

by stptrans74 Verified Customer Verified Customer

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I bought a certified used Infiniti Q60 at Kelly Nissan. I informed them that the cruise control didn't work. They told me to take it to an Infiniti dealer for repairs. I did and it was a $1566. repair. The I informed them that the cruise control didn't work. They told me to take it to an Infiniti dealer for repairs. I did and it was a $1566. repair. They refused to pay anything for the repair. I was told by the sales manager that I shouldn't expect them to make good on the repair. I wouldn't recommend buying a vehicle from a place which has such a lack of integrity!! More

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I could have went to a lot of other dealerships but I chose Kelly’s because I liked the service they gave me on my 2015 Nisaan rouge chose Kelly’s because I liked the service they gave me on my 2015 Nisaan rouge More

by laurawatkinswilliams Verified Customer Verified Customer

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It was a pleasure doing business with Kelly Nissan. Our It was a pleasure doing business with Kelly Nissan. Our salesman, Tony Paramo, was very proffesioanl and well versed in Nissan models. This was my w It was a pleasure doing business with Kelly Nissan. Our salesman, Tony Paramo, was very proffesioanl and well versed in Nissan models. This was my wife and my first time driving a Nissan. We liked the ride of the Sentra. Tony, I am not sure if I should be thanking you or not. The wife and I stopped by to check out leasing one car and we came home with two - good job! Richard Kmetty More

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I entered the dealership, first of 3 I planned to visit that day(Nissan, Volkswagen and Hyundai). Tony Paramo greeted me at the door, was advised of my desire to lease, and to see what it involved. He inqu that day(Nissan, Volkswagen and Hyundai). Tony Paramo greeted me at the door, was advised of my desire to lease, and to see what it involved. He inquired about what I was interested in; and listened! He is knowledgable and astute. About 4 hours later I walked out with the keys to my 2012 Sentra and no desire to visit any other dealership. I had the car I 'dreamed about'. Ricky Cervantes was pleasant without being condescending. I've purchased 7 vehicles since 1977; the first two I had to remove myself from the process and let my husband handle it (and subsequently pay for them); I was not pleased with the salesperson's manner; with four I was a co-decision maker and was pleased; ... and the Sentry, I'm most pleased with my vehicle, and it was the most hassle-free experience of all. I'm glad I'm leasing ... "I'll be back!" Maxine L. Burney More

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