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Jermaine Brown
Jermaine Brown at Town East Ford
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Jermaine Brown

Sales Consultant

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

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4.7
19 Reviews

Languages Spoken

English English

4.7

19 Reviews

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19 Reviews of Jermaine Brown

April 03, 2025

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Employee Rating

Was welcome fast and very friendly ! Clean Employees awesome would recommend people to this dear ship! More

by Sue
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dallas Petriello

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March 15, 2025

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5 vehicles from Jermaine I think it sums it up! The best customer service recommend! More

by ivanorta
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Smithers

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Mar 18, 2025

Town East Ford responded

Thank you for your incredible feedback! We're thrilled to hear that Jermaine has been able to provide you with the best customer service across five vehicle purchases. We truly appreciate your loyalty and recommendation. We look forward to serving you again in the future!

March 10, 2025

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They were extremely helpful finding me a brand new car I could easily afford with some amazing deals and great customer service! Will recommend to anyone and everyone, thank you! More

by Grace FontanezFrias
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian, Dallas Petriello, Ryan Woolever , Jordy

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Mar 11, 2025

Town East Ford responded

Thank you for your fantastic review! We're so glad to hear that our team was able to help you find a brand new car within your budget and provide great customer service. We truly appreciate your recommendation and look forward to assisting you and anyone you refer in the future!

March 09, 2025

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Diana was the most knowledgeable sales person I have ever dealt with. She knew the 2025 Ford F150 inside and out and was able to answer all of my questions. She also answered those that I did not think about More

by Rrotan32
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Diana Maldonado, Gamaliel Benitez

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Mar 10, 2025

Town East Ford responded

Thank you so much for your wonderful review! We're thrilled to hear that Diana provided you with such an informative and thorough experience. It’s great to know she was able to answer all your questions and even anticipate ones you hadn’t thought of. We truly appreciate your feedback and are so glad you had such a positive experience! If you need anything else, don't hesitate to reach out.

March 05, 2025

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Got the deal done made everything easy. Everything was taken care of with customers needs More

by alvaradolalo14
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Boris Loncaric

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Mar 06, 2025

Town East Ford responded

Thank you for your feedback! We're glad to hear that we made the process easy and took care of your needs. Your satisfaction is our priority, and we look forward to serving you again in the future.

February 11, 2025

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My experience at this dealership was amazing. The workers were super friendly and Jermaine made the purchase super easy and comfortable for it to be my first time purchasing a car with a car note More

by Dmrossum06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cas Rooney

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Feb 12, 2025

Town East Ford responded

We're thrilled to hear about your amazing experience and that Jermaine made your first car purchase so easy and comfortable! We appreciate your recommendation and are so happy you chose us.

February 07, 2025

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Employee Rating

Very efficient. Very clean. Jermaine Brown was an excellent sales consultant Blake Smithers was great business manager. They kept working till I was happy. I love m More

by Cherylkeel12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Smithers

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Feb 10, 2025

Town East Ford responded

Thank you for sharing your experience! We're thrilled to hear that Jermaine and Blake took great care of you and that you're happy with your new SUV. We pride ourselves on providing efficient and clean service, and it's wonderful to know we met your expectations. If you need anything else, feel free to reach out!

December 12, 2024

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Employee Rating

Super friendly staff took the time to answer all of my questions all of the town East ford employees went above and beyond to make me feel apart of ford Mr.Farley is the best if I could give more stars I More

by lopez.ant08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian, Ozzy Ortiz, Diana Maldonado, Gamaliel Benitez, Ricardo Dominguez, Jesus Delira, Dustin Bingham , Rafael Aguayo, Christian Cummins

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Dec 13, 2024

Town East Ford responded

Thank you for your kind words! We’re thrilled to hear that you had such a positive experience with our staff. It’s always our goal to provide friendly, helpful, and personalized service, and Farle is definitely an asset to our team. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thanks again for your support!

October 05, 2024

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Employee Rating

Overall, I would say that I have been happy with the services provided by this dealership More

by MICHAEL_SIMISTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian, Cody Franklin , Matt DeAnda

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Oct 09, 2024

Town East Ford responded

Thank you for your feedback! We're glad to hear that you've been happy with the services provided by our dealership. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future! If you have any suggestions or need assistance, please feel free to reach out.

July 30, 2024

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Employee Rating

Poor communication from three different individuals at this dealership. We picked a car, filled out the credit app online to speed up the process and had an appointment confirmed to sign paperwork. After More

by AnKae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Luis Sandoval

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Aug 01, 2024

Town East Ford responded

We apologize for the poor communication you've experienced with our dealership. It’s clear we fell short in providing the service you deserved, and we regret that the situation was handled poorly. Please contact Lance Smith at Jsmith02@vtaig.com so we can address your concerns and work towards a resolution. Your feedback is crucial in helping us improve, and we appreciate the opportunity to make things right.

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