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Jeremy Watson
Jeremy Watson at Ken Ganley Ford Parma

Jeremy Watson | Page 13

Service Manager

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
130 Reviews

Industry Experience

26 yrs, 11 mos

4.8

130 Reviews

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130 Reviews of Jeremy Watson

November 10, 2024

Dealership Rating
Employee Rating

Bronco was in for an oil change , the mechanic said he needed to order parts for the Bronco. Several weeks later I called to see if the parts arrived. The service department said they were never ordered. More

by GBODE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 12, 2024

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 04, 2024

Dealership Rating
Employee Rating

Very pleased with the service and care I received for my car! Thank you for the professional care! More

by TLSTAFFORD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Simpson

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Nov 05, 2024

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Nov 06, 2024

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 29, 2024

Dealership Rating
Employee Rating

They were great, very honest about the expected time. Told me upfront they were behind and I can respect that as a professional myself. More

by BUBBLESANDSUCH2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou , Paul Asano, Alicia Jeffery, Tim Kubow, Dave Moga

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Oct 30, 2024

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

October 24, 2024

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Employee Rating

Quick and detailed service and they kept me in the loop with everything they did id recommend ford in parma to anyone i know. More

by struckmandavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Asano

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Oct 24, 2024

Ken Ganley Ford Parma responded

David, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 20, 2024

Dealership Rating
Employee Rating

We have been customers of Ganley for many years. Their service is great. Service department is readily available. Sales staff is friendly More

by Sonja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace

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Oct 20, 2024

Ken Ganley Ford Parma responded

Thank you, Sonja, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Parma.

October 15, 2024

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Employee Rating

We had a rental vehicle break down in Ohio, the service team got us in, had the necessary parts waiting, performed the repair quickly, and got our vehicle back to our customer in no time! More

by ANDREA.A1TRANSIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou , Paul Asano, Alicia Jeffery, Tim Kubow, Dave Moga

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Oct 15, 2024

Ken Ganley Ford Parma responded

Andrea, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

October 10, 2024

Dealership Rating
Employee Rating

It was an excellent experience and I think I will purchase a vehicle there soon. More

by friedman.robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Morgan Gallagher, Dan Overman, George Hadgigeorgiou , Paul Asano, Alicia Jeffery, Tim Kubow, Dave Moga

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Oct 11, 2024

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team, Robert. We're glad to hear we delivered such a great experience!

October 10, 2024

Dealership Rating
Employee Rating

Ken Ganely, John Ruper & Tom Yearce are class people and true professionals - it a pleasure to do business with them and i look forward to many more car purchases from Ganley Ford! More

by fiction_matinee0e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, John Ruper

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Oct 11, 2024

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

October 08, 2024

Dealership Rating
Employee Rating

Very good service and it didn't take long a job well done for me More

by dcochran694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou , Paul Asano, Alicia Jeffery, Tim Kubow, Dave Moga

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Oct 09, 2024

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

October 08, 2024

Dealership Rating
Employee Rating

Fantastic service! Got me in and got me out with the car of my dreams!!! More

by Maverick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ruper, Nick Feruito , Chris 'Bubba" Andrade, Ken Stafford

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Oct 09, 2024

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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