Jennifer Martinez | Page 13

They provided fast and friendly service and worked hard to make sure I maximized my ability to use my two year free service for a new car. to make sure I maximized my ability to use my two year free service for a new car. More

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Greeted, staff is greatService appointment was Greeted, staff is great Service appointment was easy Never difficult workin with this team. I drive a lot of miles and I know I can count on my vehi Greeted, staff is great Service appointment was easy Never difficult workin with this team. I drive a lot of miles and I know I can count on my vehicle being maintained More

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Every staff member was very helpful I had a periodic Toyota Care no cost service at the service center. They were prompt, friendly and knowledgeable. After the service upon driving the I had a periodic Toyota Care no cost service at the service center. They were prompt, friendly and knowledgeable. After the service upon driving the car home I had trouble with the parking assist app. I called the next day and the woman who took the call knew what the problem was, snow had blocked the sensor on the bumper. She said if it was still a problem to bring in the car and they would fix it. When I started the car and drove it the problem had gone away and I knew what had caused it. Perfect. More

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Excellent service; very friendly and informed service associates. The service associates are very willing to give you information to keep your car in good working order. associates. The service associates are very willing to give you information to keep your car in good working order. More

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Great service ! One call got in to service Dept next day ,clean store friendly staff got my truck done quickly with no problems . No pressure for up sales wish all ca One call got in to service Dept next day ,clean store friendly staff got my truck done quickly with no problems . No pressure for up sales wish all car dealers service depts could do this .. Thanks More

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Excellent Experience Called to to set up my 10K service and was given several options including the current day. I scheduled an appointment for about an hour and a half l Called to to set up my 10K service and was given several options including the current day. I scheduled an appointment for about an hour and a half later. My car was ready 15 minutes before scheduled completion and I was offered to schedule the next service. Izaiah Ortega was friendly, thorough and very professional as he explained everything that was done and the current condition of my car. The scheduler was also excellent but I didn't get her name. Cheers More

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Delivered excellent service as expected The staff was knowledgeable and professional, promptly completing my service and answering my questions. I would recommend this service department to The staff was knowledgeable and professional, promptly completing my service and answering my questions. I would recommend this service department to others looking for "service with integrity." More

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Always prompt and courteous. I take my Chevy to have my oil changed and they treat me like family.. I have been using this service place since they opened. I own a Chevy but t I take my Chevy to have my oil changed and they treat me like family.. I have been using this service place since they opened. I own a Chevy but they are always happy to accommodate me and provide great service for my car. More

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Above and beyond Jennifer literally saved me a bundle by locating an extended warranty I was not even aware I had. I LOVE her! She went above and beyond when she rea Jennifer literally saved me a bundle by locating an extended warranty I was not even aware I had. I LOVE her! She went above and beyond when she really did not have to keep searching the data base to help me. Diego then refunded a pre-payment I had made for drive train issues that ended up being covered by that warranty. He had already helped by agreeing to waive the fee on the second alignment which had to be done when the problems were discovered. And he got me a free rental vehicle for the time the car was in the shop. (Daniel in rentals was great). Everyone here is kind and efficient. Cisco the shuttle driver is a gem. Roger is also great; he sometimes helps me even when he is not my assigned service person. The car appears to have been fixed and is running fine now. I love this dealership and will buy my next car here as I have my last two. Go see my friend Melda, a saleswoman extraordinaire in the new car division. And take your Toyota there for service! The genuine kindness and sincere wish to be of service beyond just the service on the car is what makes this a special place. More

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Wrong documentation (I was given the wrong print out with missing services from the service and parts director), wrong answers.... Because of their lack of knowledge, I had to make several trips to the serv missing services from the service and parts director), wrong answers.... Because of their lack of knowledge, I had to make several trips to the service from out of town. More

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