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Jeffrey Pasenkoff
Jeffrey Pasenkoff at Honda of Staten Island

Jeffrey Pasenkoff | Page 3

Service Manager

Honda of Staten Island

1232 Hylan Blvd
Staten Island, NY 10305

4.7
196 Reviews
4.7

196 Reviews

Write a Review

Dealership Experience

17 yrs

Industry Experience

25 yrs, 11 mos

Languages Spoken

English English

196 Reviews of Jeffrey Pasenkoff

July 19, 2026

Dealership Rating
Employee Rating

Great guys working there. Great service. I highly recommend them. They did a great job on my car. More

by gentiminarolli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy, Geatano

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Jul 19, 2026

Honda of Staten Island responded

Thank you for recommending our service team. We’re glad your Honda Pilot is running smoothly after its recent service. We appreciate your trust and look forward to assisting you again.

July 17, 2026

Dealership Rating
Employee Rating

Dealership kept their word and delivered the car. Teddy, Randy and Lenny all went out of their way to satisfy me and will recommend SI Honda to any one interested in a Honda. More

by hotvot7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymund Valenzuela, Joe Deluca , Rodney Eddy, Yuri Miyakawa, Randy, Lenny

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Jul 17, 2026

Honda of Staten Island responded

It’s great to know our team delivered your Honda Passport as promised and went the extra mile for you. We appreciate your recommendation and look forward to assisting you again.

July 17, 2026

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Employee Rating

Very good service from the staff. I was in and out very quickly. Would recommend More

by weronikanadstazik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Milejski , Elaine

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Jul 17, 2026

Honda of Staten Island responded

Thank you for recommending us. We’re glad our team provided prompt service on your Honda Civic Hybrid and got you back on the road so quickly.

July 16, 2026

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Employee Rating

They were very accommodating. Very pleasant to work with and very efficient. Gave me quick service and found pinpointed the problem More

by tztoona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

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Jul 16, 2026

Honda of Staten Island responded

It’s great to hear our team was accommodating, pleasant, and efficient while servicing your Honda. We’re glad we could quickly pinpoint and address the issue. Thank you for the glowing feedback!

July 14, 2026

Dealership Rating
Employee Rating

Service was quite and easy. Pulled into service area, waited, turned over car , went into waiting area made myself a cup of coffee. That easy! More

by willowbel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

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Jul 14, 2026

Honda of Staten Island responded

It’s great to hear the service was smooth and that you enjoyed a cup of coffee in our waiting area. We hope to help with your Honda again soon.

July 13, 2026

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Employee Rating

I always get great service at this location. Thank you very much. I will definitely be returning More

by JOJOGIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

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Jul 13, 2026

Honda of Staten Island responded

It’s always a pleasure to service your Honda Accord. Thank you for your continued trust. We look forward to your next visit.

July 13, 2026

Dealership Rating
Employee Rating

Great service! The dealership service center checked out my Honda Pilot and still running great! More

by STANLEYAT15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gaetano

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Jul 13, 2026

Honda of Staten Island responded

Thanks for sharing your experience with our service center. We’re glad to hear your Honda Pilot is still running great after the check-up. Jeffrey and our team appreciate the five-star rating and are here for any future needs.

July 09, 2026

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Employee Rating

Great service experience at Honda of Staten Island. Elaine, the service advisor was excellent and the service completed quickly and professionally More

by stevesharkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy, Elaine, my service advisor

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Jul 09, 2026

Honda of Staten Island responded

It’s great to hear our service advisor provided professional, efficient care for your Honda. Thank you for sharing your positive experience with us.

July 06, 2026

Dealership Rating
Employee Rating

The wait time at this service center is ridiculous. I waited three hours for an oil change and inspection. On a separate visit, my wife waited six hours for just an oil change. This level of service is More

by jg30845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 11, 2026

Honda of Staten Island responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

July 06, 2026

Dealership Rating
Employee Rating

excellent systematic workflow perfomance. keep it up your service. it was unbelivable repair work shop. More

by kme330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

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Jul 06, 2026

Honda of Staten Island responded

We’re delighted to hear our organized workflow and repair shop impressed you. Thank you for trusting your Honda CR-V Hybrid with us. Your encouraging feedback keeps us motivated to maintain this high standard.

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