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Jeffrey Pasenkoff
Jeffrey Pasenkoff at Honda of Staten Island

Jeffrey Pasenkoff | Page 3

Service Manager

Honda of Staten Island

1232 Hylan Blvd
Staten Island, NY 10305

4.7
157 Reviews
4.7

157 Reviews

Write a Review

Dealership Experience

16 yrs, 10 mos

Industry Experience

25 yrs, 9 mos

Languages Spoken

English English

157 Reviews of Jeffrey Pasenkoff

May 26, 2026

Dealership Rating
Employee Rating

My state inspection was done fast and the service consultant was very helpful and friendly. More

by RAINSLIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 26, 2026

Honda of Staten Island responded

We’re glad your state inspection was handled efficiently. It’s wonderful to know our service consultant made the experience helpful and friendly. Thank you for trusting us with your Honda and we look forward to assisting you again.

May 24, 2026

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Employee Rating

Love taking my car here, it’s been a great experience to have- always stress free and hassle free. I never feel like i am getting scammed. Will Torres is the best! More

by estgonzalez25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Torres

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May 24, 2026

Honda of Staten Island responded

Thanks for trusting us with your Honda Accord. We’re delighted each visit has been stress free and honest. We look forward to assisting you again.

May 23, 2026

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Employee Rating

Work was done quickly and efficiently. Reps were very clear in their explanations and costs. More

by mvp1549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

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May 23, 2026

Honda of Staten Island responded

It's great to hear your Honda Accord received prompt, efficient service and that our team clearly explained every step and cost. We appreciate you trusting us with your vehicle. Thank you for the five-star rating!

May 22, 2026

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Employee Rating

Detailed explanations work complete on-time attentive to questions and recommended brands were suggested will back again. More

by WEI11233
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy , Good service department

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May 22, 2026

Honda of Staten Island responded

We’re pleased our team provided clear explanations, completed your Honda Civic service on time, and suggested quality brands. We look forward to welcoming you back for any future maintenance.

May 21, 2026

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Employee Rating

I have purchased 4 cars from this dealership in the last 6 years I think they are honorable More

by vincent.m.delgiudice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wilfredo

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May 21, 2026

Honda of Staten Island responded

It’s great to know you’ve chosen us for four Honda purchases over the past six years. We appreciate your praise of our integrity and are glad to have handled service on your Honda. Jeffrey and our team value your loyalty and look forward to assisting you again.

May 21, 2026

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Employee Rating

Upon arrival service person asked me what I was in for , I advised him that a alert was on my dashboard for service.The service person went over the items that needed to be serviced The person was knowled More

by mf42batt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

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May 21, 2026

Honda of Staten Island responded

We’re glad the dashboard alert on your Honda Pilot was addressed with clear explanations and professionalism. It’s rewarding to know our team completed the work promptly. Thank you for trusting us with your service needs and we look forward to your next visit.

May 21, 2026

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Employee Rating

Prompt and courteous service. Service personnel inquired about any issues with vehicle and made it very clear that all would be addressed. Thank you More

by cathycoco611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Eddy

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May 21, 2026

Honda of Staten Island responded

We appreciate your feedback. It’s great to know our team provided prompt, courteous care for your Honda HR-V and made sure every concern was addressed. Thank you for choosing us and we look forward to helping you again.

May 18, 2026

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Employee Rating

They go out of their way. Hours for service is very good. Clean service area More

by debstan515
Service Price Transparency
Service Communication
Recommend Dealer
Yes
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May 18, 2026

Honda of Staten Island responded

It’s great to know our team could go the extra mile for your Honda. We’re pleased our service hours accommodated you and you found the service area clean. Reach out whenever you need anything else.

May 18, 2026

Dealership Rating
Employee Rating

A a a a a a a a a a a a a a great More

by antnavy2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raymund Valenzuela, Rodney Eddy

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May 18, 2026

Honda of Staten Island responded

We’re glad your Honda Pilot service was great. Thank you for the 5-star rating.

May 08, 2026

Dealership Rating
Employee Rating

They took care of me fast and efficiently! ! I had places to be and I’m glad it took such a short time. More

by rvnc33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 08, 2026

Honda of Staten Island responded

Thank you for sharing how quickly we handled service on your Honda Accord. Jeffrey and the service team are glad we could get you back on the road promptly. We appreciate your five-star rating and look forward to assisting you again.

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