Jeffrey Bryant

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your honest feedback with us. We share this with our entire team and reflect on what we are doing well and/or areas needing improvement. We let you down on a couple levels, no excuses. I enjoyed meeting you over the phone and appreciate the additional insight you provided as well as the opportunity to make right a situation we are responsible for creating. It gave us a path to follow for improvement on these fronts and will help prevent it from affecting other customers in the same manner. Thank for again for your feedback and as discussed, we remain at your service. Jeff Bryant 330-673-3139 ext 409