My wife and I purchased a beautiful 2024 Cadillac XT5
(CPO) from Val Ward Cadillac in Fort Myers, Florida. My salesperson was Jeff Miller. Jeff listened and understood exactly what was needed to make m
(CPO) from Val Ward Cadillac in Fort Myers, Florida. My salesperson was Jeff Miller. Jeff listened and understood exactly what was needed to make my purchase work. He and his manager Pete put together the perfect deal!!! In today's society when someone goes beyond the call of duty, not only does it stand out, it's just as important to let others know. Not only would I recommend Jeff Miller for his genuine professionalism and expertise in his field, it's his INTEGRITY that is priceless and will keep me coming back to work with him for years to come. Kudos Jeff on a job well done!
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by Arcangelo Cape Coral
Verified Customer
Verified Customer
Other Employees Tagged:
Pete used car manager
Feb 21, 2025 -
Val Ward Cadillac Inc responded
Arcangelo, thanks for highlighting our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!
The sales experiance lived up to my expectation of
dealing with a luxury car dealership. Very professional, I felt comfortable through out the sales process. The follow up after the sale has been 1st
dealing with a luxury car dealership. Very professional, I felt comfortable through out the sales process. The follow up after the sale has been 1st rate.
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by rkipper
Verified Customer
Verified Customer
Feb 18, 2025 -
Val Ward Cadillac Inc responded
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I absolutely love the concierge service.
Best option available. Great staff, very respectful. Thank you
Best option available. Great staff, very respectful. Thank you
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by WANDASPALDING
Verified Customer
Verified Customer
Service Price Transparency
Jul 29, 2024 -
Val Ward Cadillac Inc responded
Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!
Great service time and time again.
Brandon is a true professional and the valet team is always courteous and friendly from drop off to pick up. This service center takes the pain out o
Brandon is a true professional and the valet team is always courteous and friendly from drop off to pick up. This service center takes the pain out of your typical dealer service experience.
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by johnrlai
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Brandon Lentz, Jay Severson, Dan Flynn
Mar 25, 2024 -
Val Ward Cadillac Inc responded
Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! We sincerely value your business and look forward to your next visit!
I’m Pleased with everything the service, roadside
service, Dealership, Brian for keeping me informed & the delivery of my car.
service, Dealership, Brian for keeping me informed & the delivery of my car.
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by maryannkonrad
Verified Customer
Verified Customer
Service Price Transparency
Jan 21, 2024 -
Val Ward Cadillac Inc responded
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
The service center employees were courteous.
However the wait time was way to long for service
However the wait time was way to long for service
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by kbauer13
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Robert Collier, Jim Gedra
Jan 08, 2024 -
Val Ward Cadillac Inc responded
Hello Mr. Bauer, Happy New Year to you Sir. We appreciate the kind note! While we like to encourage our employees take the time required to perform their duty with the utmost care, there is certainly always opportunity for improvement in regard to completion time. We hope to exceed your expectations on your next visit! Before I let you go, I did notice that three members of our sales team were flagged in this service note. Was this intended? We would be happy to speak with you at your earliest convenience if you would like to discuss any aspects of your visit. We appreciate your business and feedback and hope you have a great start to 2024!
Great experience great service
Parts has the best parts
manager
And the team is great
manager
And the team is great
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by Ernielorie
Service Price Transparency
Nov 24, 2023 -
Val Ward Cadillac Inc responded
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Jose, was great, Jeff supported our deal… I enjoyed
working with dealers staff it made for an easy visit.
working with dealers staff it made for an easy visit.
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by GARRY2
Verified Customer
Verified Customer
Other Employees Tagged:
Jose Villar
Oct 31, 2023 -
Val Ward Cadillac Inc responded
Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! If you have any further questions, please give us a call. We're always happy to help!
Attendant was help well informed and courteous.
Waiting area was pleasant and comfortable. Service was well done.
Waiting area was pleasant and comfortable. Service was well done.
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by BRUCEHOY
Verified Customer
Verified Customer
Service Price Transparency
Oct 24, 2023 -
Val Ward Cadillac Inc responded
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. We are always more than happy to assist you if anything else comes up. Take care!
Great dealer.
Called for an oil change and they had me in and out within an hour.
Called for an oil change and they had me in and out within an hour.
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by tim.ohara
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Lisa Davis, Jim Gedra
Sep 21, 2023 -
Val Ward Cadillac Inc responded
Thank you for taking the time to let us know how we did. We hope you have a great day!