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Jeff Hathcock
Jeff Hathcock at Germain Lexus of Easton

Jeff Hathcock | Page 14

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.9
160 Reviews
4.9

160 Reviews

Write a Review

160 Reviews of Jeff Hathcock

July 11, 2025

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Employee Rating

Good job doing the maintenance. Friendly and responsive. I enjoy going there nice people to w ooo Er k with v More

by BOBG4011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Garrison, Joshua Barnes, Kevin Daniels, Donna Mogavero, Nathan Spencer, Ashley Hornung, Jorden Ford

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Jul 11, 2025

Germain Lexus of Easton responded

Thank you for your feedback and your business, Bob! It means a lot to our team that you have had positive experiences with us at Germain Lexus of Easton.

July 11, 2025

Dealership Rating
Employee Rating

Ashley was very helpful and friendly. The service was on time and also very thorough. More

by CHRISHAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Garrison, Joshua Barnes, Kevin Daniels, Donna Mogavero, Nathan Spencer, Ashley Hornung, Jorden Ford

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Jul 11, 2025

Germain Lexus of Easton responded

Here at Germain Lexus of Easton, we are always thankful for positive feedback from our customers. Thank you, Chrishaines!

July 10, 2025

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Employee Rating

Was quoted $160 and told he had a $60 off coupon so it would cost about $100 for a new battery. it was over $400 minus the $60. !!! More

by TODD90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 11, 2025

Germain Lexus of Easton responded

It sounds like there was some confusion regarding the pricing, and I apologize for any misunderstanding. We strive to provide clear communication about costs upfront, so it's concerning to hear this wasn't your experience. If you'd like us to look into this further or have any other questions, please feel free to reach out. Thank you, Grant Garrison - Service Manager - (614) 383-4177

July 05, 2025

Dealership Rating
Employee Rating

Easton Lexus always goes above and beyond yo make sure youre happy with your service More

by tishamiller2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 07, 2025

Germain Lexus of Easton responded

We are thrilled to see your positive review, Tisha! The Germain Lexus of Easton team looks forward to your next visit with us. Take care!

July 04, 2025

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Employee Rating

Very incurring, with their professional , and hospitality, Thank you for,, many years of good service !!! More

by Mrlek7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grant Garrison, Joshua Barnes, Kevin Daniels, Donna Mogavero, Nathan Spencer, Ashley Hornung, Jorden Ford

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Jul 07, 2025

Germain Lexus of Easton responded

We appreciate your business and your positive feedback. Thank you for choosing Germain Lexus of Easton!

July 01, 2025

Dealership Rating
Employee Rating

Great customer service great speed in service greatly overall greatly satisfied with my experience there More

by Bennywhite68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2025

Germain Lexus of Easton responded

We're delighted to hear you had a satisfying experience with us at Germain Lexus of Easton! Thank you for highlighting our customer service and efficiency. We look forward to serving you again in the future!

June 29, 2025

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Employee Rating

Great job from check in to finish Kept me informed about everything that was being done More

by SUGARBABY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 02, 2025

Germain Lexus of Easton responded

Thanks so much for the 5-star review of Germain Lexus of Easton!

June 28, 2025

Dealership Rating
Employee Rating

Very good and very helpful good customer service specialist Jeff well experienced always keeping touch More

by Kuriya1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff

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Jul 01, 2025

Germain Lexus of Easton responded

Thank you for the wonderful feedback! We're happy to hear that Jeff provided excellent service at Germain Lexus of Easton. We appreciate your support and look forward to assisting you again in the future!

June 27, 2025

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Employee Rating

I've always had great experiences with Lexus Of Easton. The service department reps are friendly, helpful and keeps you informed of the progress of your vehicle. More

by ACARMICHAEL1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Mogavero

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Jun 30, 2025

Germain Lexus of Easton responded

Thank you for sharing your positive experiences with us at Germain Lexus of Easton! We're delighted to hear that our service department has consistently kept you informed and provided friendly assistance. We look forward to serving you again in the future!

June 26, 2025

Dealership Rating
Employee Rating

Great experience. Jeff Hathcock was my Service Advisor and he was great. Jorden (Ms. Jorden😎) called me back quickly and got me scheduled for the next day. Great expe More

by Ahurst1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorden Ford

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Jun 30, 2025

Germain Lexus of Easton responded

We're glad to hear about your great experience with Jeff and Ms. Jorden at Germain Lexus of Easton! It's wonderful that they provided prompt and efficient service for you. Thank you for sharing this feedback!

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