Jeff Hathcock | Page 14

The customer service was top-notch as always - Jeff is an amazing rep to work with. I also appreciate the videos that are sent showing the car broken down along with an explanation of what was done and wh an amazing rep to work with. I also appreciate the videos that are sent showing the car broken down along with an explanation of what was done and what was found. More

by KCORT68 Verified Customer Verified Customer

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Lexus on Easton is the best choice, very good people work there, especially Bob, who knows his job perfectly and as a person he responds very well to everything to make your day happy, Also Lexus service, Je there, especially Bob, who knows his job perfectly and as a person he responds very well to everything to make your day happy, Also Lexus service, Jeff works there, who I think is the best employee there, he does everything before that so that you feel comfortable like at home More

by Dimitiri Verified Customer Verified Customer

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Excellent service. Staff was nice plus easy to work with but only needed tire replaved Staff was nice plus easy to work with but only needed tire replaved More

by Dianaspencerslawson Verified Customer Verified Customer

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The clear communication was appreciated. I received a video from the technician explaining what he saw & what he recommended. I was very impressed. I received a video from the technician explaining what he saw & what he recommended. I was very impressed. More

by mymunozfamily Verified Customer Verified Customer

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Always greeted with a friendly staff member upon arrival. My service representative, Jeff, is always kind and willing to explain any recommended services. Prices are a bit high but services is always good. My service representative, Jeff, is always kind and willing to explain any recommended services. Prices are a bit high but services is always good. More

by trichardson Verified Customer Verified Customer

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I have been very happy with everything I encountered at the Germain Lexus service shop at Easton, especially with Jeff Hathcock’s leadership of my service. the Germain Lexus service shop at Easton, especially with Jeff Hathcock’s leadership of my service. More

by longstr Verified Customer Verified Customer

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Very thorough and professional. Very accommodating. Highly recommended. Would definitely refer friends there for service Very accommodating. Highly recommended. Would definitely refer friends there for service More

by Jimsall Verified Customer Verified Customer

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Excellent trustworthy service! I have been using Germain Lexus since 2001 when I purchased my first Lexus (GS300). I have been using Germain Lexus since 2001 when I purchased my first Lexus (GS300). More

by FLY_BOY2015 Verified Customer Verified Customer

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Nice and clean waiting area. Loved the service received from entering the building until leaving. Also very happy with my service advisor. Loved the service received from entering the building until leaving. Also very happy with my service advisor. More

by uwe.kellermann45 Verified Customer Verified Customer

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Well staffed and everyone was very polite and helpful. Jeff was especially helpful and set me up in a loner in order to do a mirror replacement. Very impressed. Jeff was especially helpful and set me up in a loner in order to do a mirror replacement. Very impressed. More

by ravenslayer1933 Verified Customer Verified Customer

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