Ashley Hornung

Ashley is wonderful. Took care of all my issues. Love the service there and my car Took care of all my issues. Love the service there and my car More

by Sugarman Verified Customer Verified Customer

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Quality service, from the folks who greet you outside to the folks at the desk to the service techs. the folks at the desk to the service techs. More

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The service there is Top Tier, Communication is key and Ashley my service agent kept me well informed on what was going on on with my Ls460. Thanks guys Ashley my service agent kept me well informed on what was going on on with my Ls460. Thanks guys More

by MontDee$ Verified Customer Verified Customer

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Excellent service - all employees are very pleasant and professional. The waiting are is nice also. professional. The waiting are is nice also. More

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Wonderful experience from beginning to end. The Check In process is so smooth and my Advisor Ashley Hornung was great to work with. Her recommendations were on point and appreciated. First Clas The Check In process is so smooth and my Advisor Ashley Hornung was great to work with. Her recommendations were on point and appreciated. First Class organization, Highly recommend. More

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Ashley does a wonderful job. She is very knowledgeable and friendly. I think the dealership lis working hard to improve my option. She is very knowledgeable and friendly. I think the dealership lis working hard to improve my option. More

by KEARNSJ0 Verified Customer Verified Customer

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This dealership has excellent customer service. Very polite, friendly and explained to me everything I needed to know. Very polite, friendly and explained to me everything I needed to know. More

by Sonya thomas Verified Customer Verified Customer

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Lexus auto & service are expensive. But we have good luck with Lexus. Employees stay a long time. That seems positive. But we have good luck with Lexus. Employees stay a long time. That seems positive. More

by sdouglas7 Verified Customer Verified Customer

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As always, service was excellent ! ! From initial appointment to check in , then service were all professional and without any surprises. I cannot ask for anything more . ! From initial appointment to check in , then service were all professional and without any surprises. I cannot ask for anything more . More

by ikimhoo1955 Verified Customer Verified Customer

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I am writing to express my disappointment with both the condition of my vehicle and the customer service I received after repairs. Upon picking up my vehicle, I found it in very poor condition, covered in condition of my vehicle and the customer service I received after repairs. Upon picking up my vehicle, I found it in very poor condition, covered in grease. Additionally, the service manager showed a complete lack of concern and did not offer any apology for the situation. This experience has left me dissatisfied, and I feel that both the vehicle maintenance and customer service need significant improvement. Will not be returning to this location- More

by Laneea carr Verified Customer Verified Customer

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