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Jeff Hathcock
Jeff Hathcock at Germain Lexus of Easton

Jeff Hathcock | Page 16

Service Advisor

Germain Lexus of Easton

4130 Morse Crossing
Columbus, OH 43219

4.9
164 Reviews
4.9

164 Reviews

Write a Review

164 Reviews of Jeff Hathcock

June 18, 2025

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Employee Rating

Very thorough and professional. Very accommodating. Highly recommended. Would definitely refer friends there for service More

by Jimsall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 18, 2025

Germain Lexus of Easton responded

Thank you for the high recommendation! We're delighted to hear that our team at Germain Lexus of Easton provided thorough and accommodating service. We look forward to serving your friends in the future too!

June 18, 2025

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Employee Rating

Excellent trustworthy service! I have been using Germain Lexus since 2001 when I purchased my first Lexus (GS300). More

by FLY_BOY2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donna Mogavero , Nathan Spencer

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Jun 18, 2025

Germain Lexus of Easton responded

Thank you for your loyalty and trust in Germain Lexus of Easton since 2001! We're delighted to hear about your positive experiences with our service. We look forward to continuing to serve you well into the future!

June 14, 2025

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Employee Rating

Nice and clean waiting area. Loved the service received from entering the building until leaving. Also very happy with my service advisor. More

by uwe.kellermann45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2025

Germain Lexus of Easton responded

Thank you for sharing your experience with us at Germain Lexus of Easton! We're delighted to hear that you enjoyed our clean waiting area and received excellent service throughout your visit. We appreciate the feedback and look forward to serving you again in the future!

June 12, 2025

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Employee Rating

Well staffed and everyone was very polite and helpful. Jeff was especially helpful and set me up in a loner in order to do a mirror replacement. Very impressed. More

by ravenslayer1933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2025

Germain Lexus of Easton responded

We're delighted to hear that Jeff and the team at Germain Lexus of Easton provided you with such helpful service. Thanks for sharing your experience!

June 12, 2025

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Employee Rating

I was able to get a service appointment within a short time frame. Service was fast efficient and was provided with updates. More

by Flomwaura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2025

Germain Lexus of Easton responded

We're delighted to hear that our team at Germain Lexus of Easton was able to accommodate your service needs promptly and efficiently. Thank you for sharing your experience, and we're here whenever you need us!

June 11, 2025

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Employee Rating

I can always count on good service from your company. Thank you. Everyone is very kind. More

by MMDENT1939
Recommend Dealer
Yes
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Jun 12, 2025

Germain Lexus of Easton responded

Thank you for your confidence in Germain Lexus of Easton, and for your business. We are grateful to have you as a customer!

June 08, 2025

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Employee Rating

Excellent Service and Very Nice People. . .. I love the Customer Serivice They make you feel like family More

by MRMP6767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Germain Lexus of Easton responded

We're delighted to hear that you felt like family with us at Germain Lexus of Easton! Thank you for the kind words about our service and team. We look forward to welcoming you back in the future!

June 07, 2025

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Employee Rating

Great help…. wonderful service only had to wait a little over an hour for service w be completed More

by MICHAELBERGER0947
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2025

Germain Lexus of Easton responded

Thank you for reviewing Germain Lexus of Easton. We strive for timely service and apologize for any delay during your recent experience. We appreciate your feedback, and will keep it in mind as we work to improve our efficiency. If there's anything else we can do for you, please feel free to reach out. Safe travels!

June 02, 2025

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Employee Rating

The personnel are personable professionals , dealership is clean and comfortable. Would refer to friends and family More

by DIANESCOTT1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Daniels, Ashley Hornung

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Jun 03, 2025

Germain Lexus of Easton responded

Thank you for the fantastic feedback, Diane! We're delighted to hear that our team at Germain Lexus of Easton made a great impression. We appreciate your recommendation and look forward to serving you in the future!

June 02, 2025

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Employee Rating

My experiences have always been amazing from sales to service, I would highly recommend Germain Lexus Easton to anyone! More

by Jasgav323232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Smith sales dept

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Jun 03, 2025

Germain Lexus of Easton responded

Thank you for the glowing recommendation! We're delighted to hear that both our sales and service teams at Germain Lexus of Easton have consistently provided amazing experiences. We look forward to serving you in the future!

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