Jay Kirkland

Sarah is a very good service manager Rep. She is the best. Im look forward to my next service. She is the best. Im look forward to my next service. More

by dwight5975 Verified Customer Verified Customer

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Brought my CLA45 AMG in on a flat bed and they got me all sqaured away within a couples days. People were very helpful and communicative. sqaured away within a couples days. People were very helpful and communicative. More

by PARKER.KUNZ1998 Verified Customer Verified Customer

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Great service Boyce was awesome found a Loaner car for me with ease Quick service Pleased in everyway me with ease Quick service Pleased in everyway More

by sghent001 Verified Customer Verified Customer

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Very good,thanks you. see you next time . I have good experience with it as see you next time . I have good experience with it as More

by Jerryqiu2009 Verified Customer Verified Customer

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Service would not return calls and failed to explain when car would be ready. Communication was non existent and level of service extremely poor. I have owned multiple Mercedes and interacted with sever when car would be ready. Communication was non existent and level of service extremely poor. I have owned multiple Mercedes and interacted with several different Mercedes service departments. This was undoubtedly my worst experience ever. I was considering buying another Mercedes, but it will not be from this dealer. More

by c.smith Verified Customer Verified Customer

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I have been a customer of Dick Dyer since relocating to Columbia in 1989, but have driven a Mercedes since 1978. My history speaks volumes about the dealership and their products. Columbia in 1989, but have driven a Mercedes since 1978. My history speaks volumes about the dealership and their products. More

by RSFAULK Verified Customer Verified Customer

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Everyone was so kind and personable. All were smiling and so very helpful. Very nice service you don’t find much of these days. The personnel made my repair service enjoyable! Highly rec All were smiling and so very helpful. Very nice service you don’t find much of these days. The personnel made my repair service enjoyable! Highly recommend Dick Dyer Mercedes service. More

by Sally Verified Customer Verified Customer

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I had vehicle serviced 4/1/26, when I got home the oil light came on indicating the oil reservoir was overfilled and needed to be reduced. I returned 4/2/26 to have the oil level reduced. Afterward I was light came on indicating the oil reservoir was overfilled and needed to be reduced. I returned 4/2/26 to have the oil level reduced. Afterward I was given an invoice by Mr. Jay that stated I received service on 4/2/26, got home and the low oil light came on, I returned 4/2/26, the car was serviced and the oil situation was fixed. A slight misrepresentation of the incident could be understood but this was a gross misrepresentation. More

by feliciapasley Verified Customer Verified Customer

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The entire experience is always about ensuring you are completely satisfied with the work and services they provide. Especially Sarah Dorame. She has been incredible to work with. Very caring and polite. completely satisfied with the work and services they provide. Especially Sarah Dorame. She has been incredible to work with. Very caring and polite. She wants to make sure you're experience is what the mercedes benz family repersent. Quality,during and after purchasing. More

by RHOLMES14763 Verified Customer Verified Customer

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Always excellent customer service. They ensure you are completely satisfied with the work and quality of services provided. Honest and trustworthy. They ensure you are completely satisfied with the work and quality of services provided. Honest and trustworthy. More

by RHOLMES14763 Verified Customer Verified Customer

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