Jay Carlos

Very efficient with my time and money. only did essential items. no upsell of unnecessary service only did essential items. no upsell of unnecessary service More

by hollyclause Verified Customer Verified Customer

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I recently purchased a pre-certified used Frontier from Round Rock Nissan for my business. I didn't realize it had rust in the bed and a large crack until days after getting the truck. Round Rock has been Round Rock Nissan for my business. I didn't realize it had rust in the bed and a large crack until days after getting the truck. Round Rock has been a nightmare to deal with. Their sales guy kept blaming their service department and the service department blamed sales, with neither trying to help me get the truck bed fixed. I talked to Nissan's warranty department who told me to take the truck to any Nissan dealership to get the damage documented. I took it to City Limits and your team INSTANTLY helped me out. Jay Carlos said the bed should have never been certified and has been awesome in helping me get the documentation needed for the warranty to kick in so I can get the damage fixed or replaced. I just launched a new pool cleaning franchise in Austin. The business will need 5-10 more trucks over the next 18 months. I want all of them to be Frontiers that are about the same age. After the help your team gave me I plan to make as many of those purchases at City Limits Nissan. I will never give any business to Round Rock Nissan after my experience. Thank you and your team! Chris More

by CMEMMOTT85 Verified Customer Verified Customer

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Got the deal I wanted and left in the car that same day, what else can you ask for? what else can you ask for? More

by bhornyak11 Verified Customer Verified Customer

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Good dealership to work with. Diagnosis was correct. Will use them again if needed for service Diagnosis was correct. Will use them again if needed for service More

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Always able to schedule service quickly. Service is performed quickly. Staff is professional and friendly! Service is performed quickly. Staff is professional and friendly! More

by CEPRESSMONICA Verified Customer Verified Customer

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The dealership was very nice and I was able to get some things done and I tested drive a new car but I didn’t get it. things done and I tested drive a new car but I didn’t get it. More

by bighouse2448 Verified Customer Verified Customer

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Ray was great and very helpful. I will be back for another service in the future. I will be back for another service in the future. More

by DESIREE.KIBBEE Verified Customer Verified Customer

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I had a great experience at Nissan! The team made me feel right at home—everyone knew me by name and always took the time to check in and make sure I was comfortable. Saul was such a gr The team made me feel right at home—everyone knew me by name and always took the time to check in and make sure I was comfortable. Saul was such a great help for the months he helped me with my vehicle. He kept me in the loop the whole way, so I always felt like I knew what was actually happening with my car. Super friendly and helpful group, couldn’t recommend them enough. More

by edenlea Verified Customer Verified Customer

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Everyone is so helpful and kind, my inspection took no time at all and they even washed my car for me! time at all and they even washed my car for me! More

by CCAMILLE Verified Customer Verified Customer

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Joseph is an excellent service representative! He walked me through every aspect of the process. He walked me through every aspect of the process. More

by BILLIE_LACY Verified Customer Verified Customer

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