Jason Riforgiato

Biggers Mazda responded

Thank you so much for your kind words and recommendation! We're so glad to hear that our team provided you with prompt, polite, and helpful service—it means a lot to us. We'll be sure to share your feedback with Roger, Jason, Logan, and Clemente. They’ll be happy to know they made a great impression! We truly appreciate your support and look forward to seeing you again at Biggers Mazda. Warm regards, The Biggers Mazda Team

Biggers Mazda responded

Thank you for your feedback, and we’re truly sorry to hear about your disappointment. We understand how frustrating this experience has been and take your concerns about the 2.5 engine seriously. Please know that our Service Director or Manager will be reaching out directly to discuss this matter further and work toward a resolution. Your satisfaction is very important to us, and we appreciate the opportunity to address this personally. If the issue has since been resolved, we would be grateful if you’d consider updating your review to reflect your current experience. Sincerely, The Biggers Mazda Team

Biggers Mazda responded

Thank you so much for the kind words! We're happy to hear that you were taken care of right away and that you enjoyed both the quality of service and the clean condition of your vehicle. It’s great to know you’re pleased with the new splash guards, too! We’ll be sure to share your feedback with Ubaldo Villalobos, Jason Riforgiato, and Logan Demel. They will appreciate the recognition. Thanks again for choosing Biggers Mazda, and we look forward to serving you again! Warm regards, The Biggers Mazda Team

Biggers Mazda responded

Thank you so much for your continued trust and loyalty! It means the world to us to hear that you consistently receive the best service and feel well-informed and welcomed every time you visit. That’s exactly the experience we strive to deliver to every customer, every time. We’ll be sure to share your kind words with Ron Liszka, Jim Leichter, and the rest of the team. They will be thrilled to know they’ve made such a positive impact. We're lucky to have you as part of the Biggers Mazda family. Warm regards, The Biggers Mazda Team

Biggers Mazda responded

Thank you for your feedback! We’re glad to hear our team made your recall visit quick and easy. We appreciate you choosing Biggers Mazda and hope to see you again soon!

Biggers Mazda responded

We’re truly sorry to hear about your experience and appreciate you taking the time to share this feedback. It’s never our intention for a customer to feel unsupported after their purchase. Your comments have been shared with our management team so we can address this directly and make things right. Thank you for bringing this to our attention — we value your business and the opportunity to improve. — The Biggers Mazda Team