Jason Quinton

I was assisted by the service department and they performed a request I made last minute at no charge! Thank you so much!!!! performed a request I made last minute at no charge! Thank you so much!!!! More

by chriskelby1 Verified Customer Verified Customer

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Great service. Quick turn around time. Great people . Great experience as usual. Thanks you again Quick turn around time. Great people . Great experience as usual. Thanks you again More

by TINCANDAD Verified Customer Verified Customer

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They were quick and easy to deal with job was done and they called me right away to let me know if I can pick it up they called me right away to let me know if I can pick it up More

by A1FOUNDATIONS Verified Customer Verified Customer

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I’m blown away at the experience I had with McFarland. Simply amazing! Frank in service, Jason and Billy in parts are the reason I came in after working with them in the past at a dealership. Jonathan Simply amazing! Frank in service, Jason and Billy in parts are the reason I came in after working with them in the past at a dealership. Jonathan Cabral is why I’m going to be a lifetime customer of McFarland. After signing paperwork for my truck on May27th (2022 F-150 XLT with a long bed) Jonathan followed me home after closing since I didn’t have a ride. Top notch and willing to do whatever it takes everyone at McFarland is the best. More

by Ed Faulkner Verified Customer Verified Customer

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The service we received from Lauren and Jonathan was better than expected We are very happy with their communication Professionalism and kindness. They are both very knowledgeable about the bronco better than expected We are very happy with their communication Professionalism and kindness. They are both very knowledgeable about the bronco and it’s accessories More

by jd1ski Verified Customer Verified Customer

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They tried to sell me a $20,000 dollar warranty on a car that I paid 60K for. I think not. that I paid 60K for. I think not. More

by 1sgfrechette Verified Customer Verified Customer

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Mc Farland Ford exceeded all my expectations! ! They were very easy to deal with. Thank you Frank ! They were very easy to deal with. Thank you Frank More

by gef Verified Customer Verified Customer

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Mcfarland Ford has done a great job with my car. . I've been getting my inspection sticker there for 6 years and they have been fair and knowledgeable and funny and kind to boot. Thank you so much. . I've been getting my inspection sticker there for 6 years and they have been fair and knowledgeable and funny and kind to boot. Thank you so much. Kim More

by KIMMBIE Verified Customer Verified Customer

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Service writer Frank has always been a good guy, friendly, understanding and down for a good laugh. This day of service Frank had the day off. My previous truck had u-joints installed which the tec friendly, understanding and down for a good laugh. This day of service Frank had the day off. My previous truck had u-joints installed which the technician did not install the c clips in them causing the caps to fall out during a snow storm which in return caused the truck to completely destroy the drive shaft which the dealer replaced yes but this incident caused my work vehicle to be down for two days. Upon this visit a set of ball joints and a hub diaphragm was replaced. The technician DID NOT TIGHTEN THE FRONT BRAKE CALIPER BOLTS!!! hand tight not even touched down only threaded in 2-3 threads. The top caliper bolt fell out while taking a right hand corner. In result I walked up and down the road for 45 mins past dark with a flash light looking for the lost bolt that was never recovered leaving my truck with one caliper bolt which I had to lock-tite and tighten myself. This was a major accident waiting to happen, being such a large vehicle weighing well over 15,000lbs loaded it could have killed myself or an innocent motorist very easily. My truck was also in for a state inspection which the technician failed it for a tire that passes inspection according to the NH state laws of 2/32nds within a 15 inch area of each other, no cords or secondary rubber showing on the side treads and the tire also meets 4/32nds in the middle tread within a 15 inch area of each other which is a requirement for DOT vehicles. The service writer failed to look into the book and address the state requirements instead just addressed me as “it’s the techs discretion and his license” this same tire also passed inspection at this dealer less than 1,000 miles ago but failed to (A) install brake caliper bolts and (B) did not catch the fast blinker indicator on the dash for a left upper brake light bulb out and a right lower brake light bulb out. Not too thrilled guys not too thrilled. Since my visit I have not been offered any compensation for the troubles this has caused me nor have I seen any kind of possible written warning to the technician from a service manager. I hope someone higher up in the chain of commands at this dealership sees this review and does the right thing. More

by DUCATIMAN900620 Verified Customer Verified Customer

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Everyone from the front desk to the technician's spoken to reviewing the repair need have been excellent to reviewing the repair need have been excellent More

by george_deane Verified Customer Verified Customer

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