Frank Montmarquet

Frank is a great guy to deal with and one of the best Service Writers I've met, and there's been quite a few over the last 40 years. Never any spin or uneasy feeling when I speak with Frank about what m Service Writers I've met, and there's been quite a few over the last 40 years. Never any spin or uneasy feeling when I speak with Frank about what me vehicle needs. Top notch guy! More

by csprague426 Verified Customer Verified Customer

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Great service, explanation of the fix was well done. I wish I could have talked to the mechanic, but I did not ask to. It was an afterthought. Everyone was friendly, every experience here has been posit I wish I could have talked to the mechanic, but I did not ask to. It was an afterthought. Everyone was friendly, every experience here has been positive for me. Thank you. More

by calbers28 Verified Customer Verified Customer

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twice now, I have purchased a vehicle from McFarland Ford in Rochester NH, and twice now, I have been very pleased with the experience. Nice people, no smoke and mirrors, no trying to upsell...just all-arou in Rochester NH, and twice now, I have been very pleased with the experience. Nice people, no smoke and mirrors, no trying to upsell...just all-around good folks to deal with. Matt Knezevic is a great salesman and is good humored, easy to relate to and talk to and has a great sense of humor. Puts his pants on same as we all do. Mason Moore in Finance was very thorough in explaining all the paperwork and the umpteen places that needed signatures. Again, straightforward, no tricky-talk or evasiveness. If ever there was a guy that made you feel good about signing the next 3, 4, 5 or 6 years of your financial life away, Mason is the man! :-) Frank Montmarquet in Service has been great to deal with as well. Lays it out straight and makes sure you understand what service will be performed and how much it will be, in a manner that is not intimidating or in a way that makes you think the wool is being pulled over your eyes (like some places do). Shopping for cars used to be my favorite blood sport, but now I am sorta glad it is not like the 1980's & 90's anymore. McFarland does it right. So long corner man and referee. More

by csprague426 Verified Customer Verified Customer

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Excellent work. My only concern is that I could have arranged leaving my car if changes in design were given to dealership when parts were ordered. My only concern is that I could have arranged leaving my car if changes in design were given to dealership when parts were ordered. More

by Mom26boys.ml Verified Customer Verified Customer

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Great people great service. I always have Calvin work on my truck. The only place to buy and service your Ford. I always have Calvin work on my truck. The only place to buy and service your Ford. More

by ROBERTBROYER Verified Customer Verified Customer

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From start to finish top notch customer service! Always excellent service when we drop out vehicle off. Thank you! Always excellent service when we drop out vehicle off. Thank you! More

by BSTATES112 Verified Customer Verified Customer

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Faster reliable would recommend it to all my family and friends. I don’t never do all my appointments there clean well maintain dealership. friends. I don’t never do all my appointments there clean well maintain dealership. More

by Mjalbert0521 Verified Customer Verified Customer

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Great service! Appointment when needed. Vehicle done when promised! Great pricing on parts and labor! Appointment when needed. Vehicle done when promised! Great pricing on parts and labor! More

by mwoodnh Verified Customer Verified Customer

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We have had exceptional service with the Service Department. Lauren is the best, very professional, excellent communication, and with great follow-up to the service. I would recommend McFarland Ford Department. Lauren is the best, very professional, excellent communication, and with great follow-up to the service. I would recommend McFarland Ford of Rochester to anyone needing Service. More

by gmerrill Verified Customer Verified Customer

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As usual, they did a great job with everything. Done quickly and efficiently. Thank you! Done quickly and efficiently. Thank you! More

by Eric Verified Customer Verified Customer

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