Jason Palmari | Page 23

Enjoyable experience with our purchase. We are very pleased with our experience buying our new car. Rich was delightful to work with, and Jason was very responsive to our inquiry. Both wer We are very pleased with our experience buying our new car. Rich was delightful to work with, and Jason was very responsive to our inquiry. Both were highly professional. And Cody made it easy to complete the deal. Highly recommended. More

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Flood Mazda - Construction Issues Flood Mazda has been under reconstruction and when I visited yesterday for an oil change it took longer than usual. Several costumers in the waiting a Flood Mazda has been under reconstruction and when I visited yesterday for an oil change it took longer than usual. Several costumers in the waiting area where complaining about the wait times. When asked my thoughts I explained that the Service Department was one of the main reasons that I bough my new CX5 from Flood Mazda. They all agreed that they were also satisfied in the past. I mentioned that maybe we should reserve judgement until the new facility is operational. I respect a businessman like Mike Flood that reinvests in his business. I think customers will be pleasantly surprised once construction is completed. More

by TMast Verified Customer Verified Customer

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The dealership services are great! I recently leased my car from this place and so far I would say that they are one of the best place I ever worked with. The services are great and I I recently leased my car from this place and so far I would say that they are one of the best place I ever worked with. The services are great and I recommend this place! They are very friendly and helpful. The service was fast and thorough. More

by FARNOOSH.FEIZ Verified Customer Verified Customer

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Great service, but took longer than I expect n appointment A warning light alert had me make an appointment, they diagnosed no issues, reset the warning light, washed and vacuumed the car - all no charge. Whi A warning light alert had me make an appointment, they diagnosed no issues, reset the warning light, washed and vacuumed the car - all no charge. While I certainly appreciated the excellent service as well as Alyessa’s updates - I was surprised the process took more than an hour. I was told in the future, I could have someone pickup and return the car, so I’ll provide do that next time. More

by Gigi Verified Customer Verified Customer

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Great experience Competent team, going the extra mile to assure smooth sailing through the complex process of leasing. Car features described clearly and thoroughly (m Competent team, going the extra mile to assure smooth sailing through the complex process of leasing. Car features described clearly and thoroughly (most of them twice). Received request for feedback frequently to prevent miscommunication. The person assisting me, Rich, was very patient, organized, detailed in description, and went the extra mile and Gave us a ride from home back to the dealership to pick up the new car. Smooth, professional service! Will recommend to my friends and family! More

by MIRELA0 Verified Customer Verified Customer

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Everyone made it easy to trade old vehicle and purchase new Everyone was friendly and informative, answering all our questions. Met the salesperson and the general manager upon arrival and made us feel welco Everyone was friendly and informative, answering all our questions. Met the salesperson and the general manager upon arrival and made us feel welcome as soon as we got there. More

by CDUKE8 Verified Customer Verified Customer

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Exceptional Car Buying Experience I can’t say enough good things about my car buying experience at Flood. Charlie was so patient, professional, and helpful during my 3 separate test dr I can’t say enough good things about my car buying experience at Flood. Charlie was so patient, professional, and helpful during my 3 separate test drives and trips to the dealership. I was originally looking at a CX-5 and decided to buy a Mazda 6 GTR. Everyone at Flood was so welcoming. Both Dave and Cody made signing/delivery as stress free and easy as possible. Jason helped to ease my anxiety during each visit. GM Russell was very gracious as well. I was very impressed with everyone at Flood and highly recommend this dealership without hesitation. It literally was the BEST experience ever...and I LOVE my new car. Thank you, Charlie and everyone at FLOOD! ~Allie More

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Excellent Experience. After two failed experiences at local dealerships (I live in New Haven CT) I went to Mazda’s CPO website and found “my” car at a dealership 2 hours aw After two failed experiences at local dealerships (I live in New Haven CT) I went to Mazda’s CPO website and found “my” car at a dealership 2 hours away in RI. Gave them a shot and so glad I did!! Cody had me approved for a loan in literally 5 minutes. Jason secured the car for me with a small deposit and I drove my car off their lot two days later! Would have been even sooner if I didn’t have to work the next day!! I even called jason and asked him if they could install Apple CarPlay the morning of delivery and he said—no problem!! They even had their top Customer Service Liason, Justis, pick me up and drive me there. He was great. Everyone was great and I am so happy. I walked in with my guard up, expecting an outrageous dealer fee (it was $199!! How refreshing) and I was smiling in no time. I’m planning on letting them know when my lease is up on my other car and maybe replace my Honda with a Mazda—even at a dealership two hours away!! Very happy. Thanks guys!! More

by Chrisa222 Verified Customer Verified Customer

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Awesome Dealership! It was a pleasure purchasing a vehicle from this dealership. Staff is extremely knowledgeable, helpful and customer orientated. I spent hours in two o It was a pleasure purchasing a vehicle from this dealership. Staff is extremely knowledgeable, helpful and customer orientated. I spent hours in two other well known dealerships and did not buy a car from them due to their sales tactics. At Flood they didn't waste my time or pressure me to make a sale. They let the car sell itself! In addition, they have an extremely generous service package. Zach, thanks so much for making this purchase easy! You went above and beyond! Justice was great too. If you are buying a Mazda, I highly recommend Flood Mazda - you can't go wrong.. Great dealership!!! More

by debp118 Verified Customer Verified Customer

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CX5 Signature I was impressed with the dealership and the teamwork exhibited by the staff. Zach was a pleasure to do business with and his knowledge of the products I was impressed with the dealership and the teamwork exhibited by the staff. Zach was a pleasure to do business with and his knowledge of the products was first rate. This was my fourth purchase at Flood Mazda and I will certainly be back. More

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