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Jason Goodroe
17 Reviews
Dealership Experience
2 yrs, 5 mos
Industry Experience
2 yrs, 5 mos
Languages Spoken
English
17 Reviews
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17 Reviews of Jason Goodroe
January 15, 2026
Rachelle is a top nothch Mercedes performer. She is very knowledgeable of the business and a great asset to the Dealership! She is very knowledgeable of the business and a great asset to the Dealership! More
by sanksjackson
Verified CustomerOther Employees Tagged: Rachelle Pennington , Mike Barrington, Lauren Farthing, Kailey Hood
December 15, 2025
After expressing some concerns about my last visit to the dealership, Haly and the service department went over and beyond my expectations. I was provided a loaner vehicle to travel out of town for Thanksgiv dealership, Haly and the service department went over and beyond my expectations. I was provided a loaner vehicle to travel out of town for Thanksgiving. Robert in the service department went the extra mile and provided the warranty company all of my oil changes that I had located in my glove compartment. He continued to advocate on my behalf and the warranty company paid for the repairs. The cold start noise and skipping are now gone. Thank you Rick Garcia More
by rick.garcia
Other Employees Tagged: Kailey Hood
September 26, 2025
The Service Department Was Really Good With Customer Service They Really Take Good Care Of Me & My Vehicle Keeping Me In The Loop On All Updates Service Manager Was Excellent On Helping Me As Well Service They Really Take Good Care Of Me & My Vehicle Keeping Me In The Loop On All Updates Service Manager Was Excellent On Helping Me As Well More
by zx12turbo
Other Employees Tagged: Rachelle Pennington, Caitlyn Rusell , Kailey Hood
August 29, 2025
Outstanding customer service; the best I have experienced throughout my military travels across the country. I feel like family whenever I walk thru those doors. throughout my military travels across the country. I feel like family whenever I walk thru those doors. More
by Dwayne
Other Employees Tagged: Debi Lewis, Brittany Whatley, Malcolm Waller, Rachelle Pennington, Haley McDonald, M. Dominique Waller
August 29, 2025
Answered all my questions and vehicle was serviced in timely manner. Was able to get a loaner which was nice timely manner. Was able to get a loaner which was nice More
by ecrawford799
Other Employees Tagged: Rachelle Pennington , Mike Barrington, Lauren Farthing, Kailey Hood
August 19, 2025
Always a great experience with Haley and the service team at Mercedes in Columbus Georgia. I look forward to coming in every time. My vehicle receives top-notch service and I receive excellent customer care! at Mercedes in Columbus Georgia. I look forward to coming in every time. My vehicle receives top-notch service and I receive excellent customer care! I have also observed Hayley and her staff treats all the customers with the same friendly and attentive plus knowledgeable service no matter how busy they stay. Thank you! More
by Laura D
Other Employees Tagged: Rachelle Pennington , Mike Barrington, Lauren Farthing, Kailey Hood
June 19, 2025
So I took my vehicle in for a few items, one of which was a consistent water intrusion/staining on my MB's A-pillar. I sent multiple images showing the staining and the wet spot. Through constant e-mail with a consistent water intrusion/staining on my MB's A-pillar. I sent multiple images showing the staining and the wet spot. Through constant e-mail with Haley (great communication) I took my car in Jun 2. After about a week, I contacted for an update and was told their techs couldn't recreate/locate the leak. I had told them I sent images of staining and they said they would look into it again. By the end of the second week, Mike B advised me the tech, (initials D.D.), could not recreate and that I could pick up the car. During the call he suggested a solution was to wait until it gets wet again, then immediately drive 90 min back to the dealership. So the next day I drive the 90 min to pick up my car, i met another female SA who said there should be no reason to have to 'recreate' as there are pictures showing the staining. She offered to keep the car but after driving all that way I decided to just take the car. On my way out, I did meet I believe he said he was the Shop Foreman or supervisor, but he mentioned me by name and had said he had the techs/ or saw the techs looking for water under the carpet area. Not the A Pillar, under the carper. As I am leaving the dealership in the car, I look over and what do I see? Water spot with even bigger staining meaning it has been getting wet at the dealership. More
by bcontoursvt
Other Employees Tagged: Rachelle Pennington, Haley McDonald , Lauren Farthing, Mike B, D.D.
June 04, 2025
Everything went great! I came in for my 2d A service. I had appt and was on time. Service was ready for me and I was out in a timely manner. Outstanding customer service! I came in for my 2d A service. I had appt and was on time. Service was ready for me and I was out in a timely manner. Outstanding customer service! More
by bettye.mercado1986
Other Employees Tagged: Rachelle Pennington, Raul Navarro , Lauren Farthing, Kailey Hood
May 16, 2025
Outstanding. Service from beginning to end! So grateful for such a warm, pleasant, matter expert in car care! Aim to please the customer! A Blessing to have your Service from beginning to end! So grateful for such a warm, pleasant, matter expert in car care! Aim to please the customer! A Blessing to have your company a helpful, dedicated part of our family! Thanks for caring, positive, professional attitude! So grateful! More
by dubose007
Other Employees Tagged: Haley McDonald
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