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Jared Drew
Jared Drew | Page 15
Service Advisor
Olathe Dodge Chrysler Jeep RAM
15500 W 117th Street
Olathe, KS 66062
162 Reviews
162 Reviews
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162 Reviews of Jared Drew
October 01, 2025
Easy understand , fast service and really nice people . If you're looking for a reliable dealership with outstanding customer service and a great selection, I highly recommend . They’ve earned my loyalty, If you're looking for a reliable dealership with outstanding customer service and a great selection, I highly recommend . They’ve earned my loyalty, and I wouldn’t go anywhere else! More
by YOUJYANG02
Verified Customer
October 01, 2025
Highly recommend been a valued customer for nearly 20 years and always great service as well as sales service wonderful. years and always great service as well as sales service wonderful. More
by Paul's RT
Other Employees Tagged: Kevin Grant, Jose Aguilar , Claudia Smith Sales Consultant
September 30, 2025
Had the oil changed in my diesel truck, total came to $222 which blew me away. When I asked about the price as it was much higher than normal I was told that’s the price. So I immediately called two othe $222 which blew me away. When I asked about the price as it was much higher than normal I was told that’s the price. So I immediately called two other local Dodge dealers and 1 told me their price was approximately $110 + tax, another was around $150. I informed my service advisor about the difference in price and he became upset after I advised him that I was going to give the dealership a bad review. I felt that the advisor didn’t care about how I felt about their high prices but more about his review. I asked to speak with the manager which occurred later in the day as he was not in the office. We spoke about their prices compared to other local dealerships and he informed me that he needed to look into it and discuss it with personnel. He was asked to call me back which I am still waiting on. Depending on his response will depend on whether they keep my business or I go elsewhere! I highly recommend you compare prices between dealerships as there is a crazy disparity for the same job!! More
by BRIANWESSLING89
September 28, 2025
Great experience. The only thing I would say is be up front that you do not rent cars when your car is in the shop for several hours in the day. I called 4 times and t The only thing I would say is be up front that you do not rent cars when your car is in the shop for several hours in the day. I called 4 times and the receptionist explained you no longer offer rentals. Which was fine. It'd been nice to know from the start. But it all worked out. More
by MSDEBSMAIL77
Other Employees Tagged: Jared Drew
September 22, 2025
My wait time was less than what I expected. I needed regular maintenance, plus I asked that the car be checked over to make sure it would be ok on the trip I was taking. The car performed very I needed regular maintenance, plus I asked that the car be checked over to make sure it would be ok on the trip I was taking. The car performed very well, and my bill was less than what was estimated. More
by critterzzz
September 16, 2025
My truck was delivered to O. D.Jeep on Monday afternoon, and my scheduled appointment was for Tuesday at 07:30. On Monday, the shop mechanic said it was most likely the starter. I D.Jeep on Monday afternoon, and my scheduled appointment was for Tuesday at 07:30. On Monday, the shop mechanic said it was most likely the starter. I agreed. He said to make sure we checked in with Jared. We waited in line for 45 minutes to do so, and was greeted by a very hostile service writer who penciled all of my info down on a sticky note and told me (asked me): dude, if your appointment is for tomorrow, we'll get to it then, why are you checking it in now? Because the mechanic told me to... On Tuesday, Jared asked me who my warranty was through, and I responded the name. On Wednesday I called to inquire. Jared lied to me and said he had sent me an authorization form to fill out 19 hours before, and couldn't do any work until that was signed. He also told me he needed the phone number for the warranty company, so he could contact them. He then sent me the link. While he was on the line, I filled it out and signed it. I told him what I had done, and he got upset with me and said I shouldn't have signed that because he was going to go through the warranty to fix the issue. He told me it was the starter, and that he would put it on order, and that it would be in Thursday morning, but the shocks needed to be replaced and that would mean leaving the vehicle longer. I reminded him that I work out of this vehicle, and that it was urgent to get it back as soon as possible. He acknowledged that. On Thursday afternoon I called and spoke to Jared and he said: Dude, I'm putting that part on order now, it will arrive Friday morning and as soon as it gets here, we will put it on the vehicle for you, but we still need to address the shocks. I said I understand, and when the shocks get in, we could schedule a separate appointment for them. Friday at noon I called and inquired about my vehicle. Jared responded it had just been finished and we could come in to get it. I told him I was 12 minutes out. He said ok, we'll have it ready for you when you get here. I arrived. Paid him and signed too many papers, he handed me the fob and said/asked: they didn't pull your vehicle up? I said no, its in your tow lot out back. That's where I retrieved it. Jared was hostile, disrespectful, and unprofessional the entire time he was handling my vehicle. I hope this is an anomaly for Olathe Dodge More
by LEESNDEE
September 16, 2025
Great team! Took my truck in for it's first service and it was quick and painless. They even took care of a small warranty issue so now I'm good to go. Took my truck in for it's first service and it was quick and painless. They even took care of a small warranty issue so now I'm good to go. More
by DEREK70
Other Employees Tagged: Kendrick Lintecum
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