Jared Drew | Page 10

The deal ship was great and clean. Shawn was friendly and explained the time frame for my service. Great over all experience Shawn was friendly and explained the time frame for my service. Great over all experience More

by KEMPPRINCESS Verified Customer Verified Customer

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My bolt on my training was loose and came off when driving. So I had to fixed my self driving. So I had to fixed my self More

by mikeldavis48 Verified Customer Verified Customer

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Everybody was very professional and helpful. We were highly satisfied with the work performed on our jeep. We were highly satisfied with the work performed on our jeep. More

by LJSWAS Verified Customer Verified Customer

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I got the worst experience I've ever had with a customer like this guy. The guy who was doing my care services was inpatient and trying to be smart with me. I don't like it. like this guy. The guy who was doing my care services was inpatient and trying to be smart with me. I don't like it. More

by Belesti Verified Customer Verified Customer

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I prefer surveys that ask questions instead of asking for essay. Have a nice day. essay. Have a nice day. More

by 88PURPLECAT Verified Customer Verified Customer

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Great service from Jarad and a wonderful experience while dealing with an issue. Will come back when needed dealing with an issue. Will come back when needed More

by ghoneycutt Verified Customer Verified Customer

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good job good job good job good job good job good job good job good job good job good job More

by kolbehughes.lvsh Verified Customer Verified Customer

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Well, it started off with an oil change and ended with me having to replace the hood latches on my Jeep. One of the technicians I guess did not see the keyhole on the hood latch proceeded to yank it off brea having to replace the hood latches on my Jeep. One of the technicians I guess did not see the keyhole on the hood latch proceeded to yank it off breaking the lock. It would not have bothered me if they had said something before they let me drive my Jeep home with a single latch, holding my hood down. When I noticed what happened I reached out to the lot. I had to drive back to the lot to show them that it was broken. They told me to order a new set, which I did and send them the invoice and they would reimburse me. When I sent the invoice, they gave me a credit to my account. I asked for an actual refund of a check, which of course red tape three weeks later still have not seen the check for the replacement hood latches. I really like the sales people here, but I will not be coming back to get my vehicle service here ever again. The fact that they allowed me to drive home with one hood latch, broken speaks volumes for how much stuff they cover up and don’t tell customers More

by Ralph.t.hewitt Verified Customer Verified Customer

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