Dealership Experience
4 yrs
Industry Experience
4 yrs
Languages Spoken
English
Spanish
132 Reviews
Write a Review132 Reviews of Janette Calderon
October 09, 2024
Brought the vehicle in for repair, they diagnosed it, 2 weeks later I had to go back and pick up the vehicle, with no work completed to use for a trip. Brought the vehicle back for the diagnosed repairs, 2 weeks later I had to go back and pick up the vehicle, with no work completed to use for a trip. Brought the vehicle back for the diagnosed repairs, 2.5 weeks later the repairs where complete and did NOT solve the issue. They attempted to rebalance the front wheels and rebalanced them improperly. They told me that's all they could help me with and sent me on my way. More
Other Employees Tagged: Female service writer in commercial repair
October 06, 2024
Great dealership experience. Fast and quality service. Total pros. I bought my Bronco here. they stand behind their products. Fast and quality service. Total pros. I bought my Bronco here. they stand behind their products. More
Other Employees Tagged: Josh Grant, Amalia Huerta, Leslie Colin, Isaias Parra, Justin Parra , Marisa Case, Anthony Dillon, Vanessa Ramirez, Steve Staub
September 25, 2024
Hawk Ford St. Charles worked hard to resolve my service needs without any inconvenience to me. The service and sales departments are top notch. Very pleasant expe Charles worked hard to resolve my service needs without any inconvenience to me. The service and sales departments are top notch. Very pleasant experience. Thanks Hawk Ford St. Charles!!! More
Other Employees Tagged: Isaias Parra, Justin Parra , Anthony Dillon, Steve Staub, Nicholas Sladek
September 18, 2024
Great service experience for routine maintenance. Called and got an appointment for the same day. Service was finished in about one hour and fifteen minutes which was exactly on time. Everything w Called and got an appointment for the same day. Service was finished in about one hour and fifteen minutes which was exactly on time. Everything went smoothly and efficiently. More
Other Employees Tagged: Isaias Parra, Justin Parra , Anthony Dillon
September 07, 2024
Was able to get me in earlier than my appointment time! Very friendly, and provided great service. Very friendly, and provided great service. More
Other Employees Tagged: Isaias Parra, Justin Parra , Anthony Dillon
September 03, 2024
I scheduled a pick up of my vehicle and it was confirmed. The pick never occurred and I was notified by text message later in the day that the driver forgot to pick up my vehicle. No call from anyone at th The pick never occurred and I was notified by text message later in the day that the driver forgot to pick up my vehicle. No call from anyone at the dealership More
August 22, 2024
Friendly and knowledgeable staff, made me feel like I was a valued customer. Worked with me to get me home and delivered my RV back to me. I felt like I was getting great service and the pricing seemed fair. a valued customer. Worked with me to get me home and delivered my RV back to me. I felt like I was getting great service and the pricing seemed fair. Would strongly recommend Hawk ford to anyone that wants great service with a friendly and knowledgeable staff. More
Other Employees Tagged: Josh Grant
August 04, 2024
Incredible, seriously. I had a recall claim and they can and got the car and did the service and returned it for me. Way more then I expected. definitely a five star rati I had a recall claim and they can and got the car and did the service and returned it for me. Way more then I expected. definitely a five star rating. More
August 04, 2024
Working with Andrew and Jeff made alm the difference. Such a great experience I purchased a 2nd vehicle just a few weeks later. Awesome Customer Service! Such a great experience I purchased a 2nd vehicle just a few weeks later. Awesome Customer Service! More
Other Employees Tagged: Andrew Kreatsoulas, Jeff Reckards
August 01, 2024
Answers questions knowledgeable. Prompt with appt. Did not have to wait long. Checked my auto over thoroughly and came back with recommendations. Prompt with appt. Did not have to wait long. Checked my auto over thoroughly and came back with recommendations. More
Other Employees Tagged: James Smith, Andrew Kreatsoulas, Isaias Parra, Justin Parra , Anthony Dillon

