Jamie Brenneman
Jamie Brenneman at BMW of Catonsville
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Jamie Brenneman

Service Advisor

BMW of Catonsville

6700 Baltimore National Pike
Baltimore, MD 21228

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5.0
88 Reviews
5.0

88 Reviews

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88 Reviews of Jamie Brenneman

October 30, 2024

Dealership Rating
Employee Rating

Sam is probably the most thorough and honest finance person that I have worked with in all my years of owning a car. This was the first time purchasing a car for my LLC and he helped me understand all t More

by MaxFaxSurgeon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 02, 2024

BMW of Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!

October 30, 2024

Dealership Rating
Employee Rating

How hard is it to replace a BMW windshield? Impossible! After suffering a spider crack that that was not repairable, it took me 3 months after I moved to the DMV to find BMW of Catonsville. Jam More

by MaxFaxSurgeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2024

BMW of Catonsville responded

HI, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Catonsville!

October 30, 2024

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Employee Rating

Mr DeLuca is an excellent manager who was able to make me a deal that I could not refuse on my lease trade in. I had every intention of buying out my lease because it had low mileage, but then I spotted this More

by MaxFaxSurgeon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 02, 2024

BMW of Catonsville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

October 28, 2024

Dealership Rating
Employee Rating

Amazing experience with Korey, his manager Anthony DeLuca and finance guru Sam Haksoo Choi. Korey and the team made the car buying experience fun and easy. They went out of their way to accommodate my crazy More

by MaxFaxSurgeon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 01, 2024

BMW of Catonsville responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 22, 2024

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Employee Rating

This is my second time buying a car from BMW of Catonsville and slboth times Howard Moon was my salesperson. Howard has take great care of me both times and I'll recommend the dealership and Howard More

by rtrevorjackson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Choi , Howard Moon

May 23, 2024

BMW of Catonsville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Catonsville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 01, 2024

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Employee Rating

Jamie is a great service adviser, she listens and gets what needs to be done without a condescending attitude that other service advisers in the past have displayed. More

by najnad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

BMW of Catonsville responded

Hello Najnad, we're happy you found our staff to be so supportive during your experience here at BMW of Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

November 28, 2023

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Employee Rating

Very helpful, walked me through the whole process. Left knowing everything I needed about my new vehicle. More

by Lynnea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 12, 2023

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Employee Rating

Excellent and consistent service across departments. Service has been great. Many thanks to Jaime B. for always making the process so easy. More

by Lcolom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Choi

Sep 15, 2023

BMW of Catonsville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

September 07, 2023

Dealership Rating
Employee Rating

Unprofessional sales rep. Had a serious complaint with my purchase and the dealership, and continue to get blown off. This is a very dishonest dealership who does not care abo More

by Brett.eastham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Howard Moon

Sep 11, 2023

BMW of Catonsville responded

Brett.eastham, Thank you for your business and for discussing this situation with our-preowned sales manager, Jerry Herbert. Before offering any Certified Pre-Owned vehicle for sale, the vehicle must pass an extensive inspection to ensure it meets, or is brought up, to certain standards. Additionally, a limited warranty accompanies the vehicle for all covered components. Unfortunately, many factors, such as road conditions and driving habits, can affect the life of the motor mount, and therefore, they are considered a wear and tear item, which is not covered by the CPO warranty. We understand a needed repair 8 months after purchase can be frustrating, and we are glad we worked out a mutually agreeable resolution for you regarding this matter. If we can help with anything else, please feel free to contact our General Manager, David Lee at david.lee@mileone.com or 410-818-3356.

March 31, 2023

Dealership Rating
Employee Rating

Great experience! Jamie was awesome. Super patient and answered all my questions. Will definitely use her in the future! More

by Pgoog
Recommend Dealer
Yes
Apr 03, 2023

BMW of Catonsville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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