Jamie Brenneman

Sam is probably the most thorough and honest finance person that I have worked with in all my years of owning a car. This was the first time purchasing a car for my LLC and he helped me understand all t person that I have worked with in all my years of owning a car. This was the first time purchasing a car for my LLC and he helped me understand all the options and answered all my many questions prior to me signing. He explained the pros/cons of leasing vs owning and provided data to support his suggestions. Despite the late hours, he did not rush and worked with Korey and Anthony to get me out of my lease and into a gorgeous 2025. I will definitely work with Sam again and recommend this dealership and I highly recommend all the people that I worked with. I am very particular about who I give my business to and they definitely earned my loyalty. Way better experience than all the other BMW dealerships in the DMV and it was worth the extra drive from DC. More

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How hard is it to replace a BMW windshield? Impossible! After suffering a spider crack that that was not repairable, it took me 3 months after I moved to the DMV to find BMW of Catonsville. Jam Impossible! After suffering a spider crack that that was not repairable, it took me 3 months after I moved to the DMV to find BMW of Catonsville. Jamie was fast, courteous, kind and was able to get me in for an appointment with a loaner vehicle in a very timely fashion. On top of that, she saved me $1000 on the original quote that I had received from the Sterling dealership bid that was rejected my auto insurance. I had 6 other companies say no to replacing my windshield before finding Jamie. Her bid was accepted by my auto insurance without question. When it came time for my lease end inspection, she arranged to have my car picked up at work due to my long clinic work hours and got the job done while I was working. The entire service department made me feel welcome and they all greeted me with smiles. They definitely understand customer service and how to make customers feel appreciated and valued. Despite the longer drive from DC, they earned a customer for life as long as I stay in the area. So appreciative of Jamie and her entire service department including all the service specialists and valet. Highly recommend them for all your BMW service needs More

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Mr DeLuca is an excellent manager who was able to make me a deal that I could not refuse on my lease trade in. I had every intention of buying out my lease because it had low mileage, but then I spotted this a deal that I could not refuse on my lease trade in. I had every intention of buying out my lease because it had low mileage, but then I spotted this stunning 2025 M340I XDrive in Vegas red that was loaded with all the features that I wanted. He worked very closely with my sales associate Korey Mathews and even stayed late to accommodate my intense surgeon schedule to ensure that I was comfortable with my decision. I will definitely work with them again when I am ready to upgrade to my M Class. From the service department, to sales, to finance and to management, This dealership truly made me feel welcome and feel like family. More

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Amazing experience with Korey, his manager Anthony DeLuca and finance guru Sam Haksoo Choi. Korey and the team made the car buying experience fun and easy. They went out of their way to accommodate my crazy and finance guru Sam Haksoo Choi. Korey and the team made the car buying experience fun and easy. They went out of their way to accommodate my crazy surgeon schedule which meant a lot to me. Korey is timely, polite and very knowledgeable about all the cars. He also takes the time to listen to your needs/wants to find you the perfect ride. I was planning to just buy out my lease, but I ended up walking out with a stunning Vegas Red 2025 M340i. She’s a beast in the streets, yet turns heads by how stunning she looks. After working with 2 other dealerships in the DMV, none of them compared to the customer service Korey and his team offered me. I highly recommend Korey and will be sending him referrals. More

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This is my second time buying a car from BMW of Catonsville and slboth times Howard Moon was my salesperson. Howard has take great care of me both times and I'll recommend the dealership and Howard Catonsville and slboth times Howard Moon was my salesperson. Howard has take great care of me both times and I'll recommend the dealership and Howard as often as I can! More

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Jamie is a great service adviser, she listens and gets what needs to be done without a condescending attitude that other service advisers in the past have displayed. what needs to be done without a condescending attitude that other service advisers in the past have displayed. More

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Very helpful, walked me through the whole process. Left knowing everything I needed about my new vehicle. Left knowing everything I needed about my new vehicle. More

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Excellent and consistent service across departments. Service has been great. Many thanks to Jaime B. for always making the process so easy. Service has been great. Many thanks to Jaime B. for always making the process so easy. More

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Unprofessional sales rep. Had a serious complaint with my purchase and the dealership, and continue to get blown off. This is a very dishonest dealership who does not care abo Had a serious complaint with my purchase and the dealership, and continue to get blown off. This is a very dishonest dealership who does not care about their customers at all. More

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Great experience! Jamie was awesome. Super patient and answered all my questions. Will definitely use her in the future! Jamie was awesome. Super patient and answered all my questions. Will definitely use her in the future! More

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