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James Regan
James Regan at Southern Dodge Chrysler Jeep Ram FIAT
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James Regan

Finance Director

Southern Dodge Chrysler Jeep Ram FIAT

2747 N Military Hwy
Norfolk, VA 23518

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3.6
7 Reviews
3.6

7 Reviews

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7 Reviews of James Regan

December 21, 2024

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Employee Rating

Lack of communication. The general manager refused to speak with me. Even when I brought my car in for service he never came to talk to me to see why I wanted to talk to More

by triarri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cameron Shaw, Tim Fridel, John Ailstock, John Deuso, Shelby McDannold, Bill Crummett, Tina Dickenson, Katie Vanostrand

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October 31, 2024

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Employee Rating

Fast courtesy service. Everyone is professional and very nice! Definitely will be back here again! More

by dgilbert0177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ailstock, John Deuso, Bill Crummett, Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley

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August 17, 2024

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Employee Rating

Always great to deal with and friendly faces. They have smiles and jokes. Very prompt and efficent More

by james_regan_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Shaw, Ron Rytter, Shelby McDannold, Sam Vanderslice, Tina Dickenson, Katie Vanostrand, Haley More, Tim Winter, Ernest Chalkley

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Aug 21, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 13, 2024

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Employee Rating

Southern is very customer friendly, and auto technicians are highly professional. Oil changes and inspections are handled very efficiently. More

by DRTONYATWATERNSU99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lovell, Justin Carr, Tim Fridel, John Ailstock, Ron Rytter, Sam Vanderslice, Tina Dickenson

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May 14, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 07, 2024

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Employee Rating

I went in to get an oil change and a state inspection. The employees were professional and the work performed was great. More

by Kel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lovell, Shannon Thomas, Tina Dickenson, Katie Vanostrand, Haley More

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May 08, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 04, 2024

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Employee Rating

Dropped vehicle off for oil change and factory recall. Kept for 4 months. Messed up engine, air, alternator. Charged for there botched work. More

by NMWINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cameron Shaw, Tim Fridel, John Ailstock, John Deuso, Ron Rytter, Shelby McDannold, Bill Crummett, Sam Vanderslice

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May 08, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

"NMWINC" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

April 17, 2024

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Employee Rating

You can never get in contact by phone with the service department or finance department Julie More

by msb40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Vanderslice

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Apr 18, 2024

Southern Dodge Chrysler Jeep Ram FIAT responded

"Msb40" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepdodge.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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