James Kim | Page 7

It was quick and easy! Nelli took great care of us. We purchased a used certified BWM i3. We originally came in to see another car, but it had been sold. They honored the lower price for a very similar purchased a used certified BWM i3. We originally came in to see another car, but it had been sold. They honored the lower price for a very similar car. We appreciated that! More

by lhasegawa22 Verified Customer Verified Customer

Report | Print

My initial interaction with them was good untill the My initial interaction with them was good untill the sold me the car ,they kept it an additional 4 days and kept giving me the run around as to wh My initial interaction with them was good untill the sold me the car ,they kept it an additional 4 days and kept giving me the run around as to why they couldn't get it to me, I still have not received my car yet and they really haven't tried to help be since taking my money I feel I talked to the manager who never returned my call to help me either , I will not be returning or recommending this dealership. More

by mrichburg30 Verified Customer Verified Customer

Report | Print

James was really good salesman, friendly, and very good at explaining the features on the car. Also Ray explained the contract really good and gave me a good deal at explaining the features on the car. Also Ray explained the contract really good and gave me a good deal More

by gcorvera1213 Verified Customer Verified Customer

Report | Print

I'm new in the BMW family as I just got my vehicle. Overall great service from the sales rep and the follow up after my purchase! Overall great service from the sales rep and the follow up after my purchase! More

by Bridgette Verified Customer Verified Customer

Report | Print

Sales associates and service advisors at Pacific BMW have given me the service beyond my expectations. They are very friendly and pleasant whenever I need some advice. given me the service beyond my expectations. They are very friendly and pleasant whenever I need some advice. More

by BOHUN55 Verified Customer Verified Customer

Report | Print

I drove 400miles from Phoenix to Pacific BMW to get a 2021 x5. Chris Choe and James Kim were so great I am buying my BMW from nowhere else from now. Thank you guys. 2021 x5. Chris Choe and James Kim were so great I am buying my BMW from nowhere else from now. Thank you guys. More

by plkim0608 Verified Customer Verified Customer

Report | Print

James was great! Very knowledgeable, courteous and straight-forward. Didn't have the best experience with the finance department. Had to wait forever and our finance guy seemed a little inpatient. I h straight-forward. Didn't have the best experience with the finance department. Had to wait forever and our finance guy seemed a little inpatient. I held onto the pen I used to sign the documents and when I stood to leave the office, he said "Um, that's my pen." (It was a BMW logo pen...1 of many on his desk.) OK, dude, here's your pen back. More

by XANDRAMA Verified Customer Verified Customer

Report | Print

I tried to think about what I would need to have a better car buying experience at a dealership. I couldn't think of anything. Pacific BMW was great. car buying experience at a dealership. I couldn't think of anything. Pacific BMW was great. More

by RELRABAA Verified Customer Verified Customer

Report | Print

James was best salesman I met from my 5 BMW experience of history. He knows what customer needs. He is very kind and well informed. Isam was kind too. He was trying to help us as he can. history. He knows what customer needs. He is very kind and well informed. Isam was kind too. He was trying to help us as he can. More

by JYLEE115 Verified Customer Verified Customer

Report | Print

Awesome people I was help out immediately And I found the car I wanted ... Great job guys I definitely will be back for my next new car car I wanted ... Great job guys I definitely will be back for my next new car More

by pascualmejia76 Verified Customer Verified Customer

Report | Print