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James Hutcherson
James Hutcherson at Bryan College Station Toyota

James Hutcherson | Page 3

Sales Consultant

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.7
23 Reviews
4.7

23 Reviews

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23 Reviews of James Hutcherson

November 08, 2024

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Employee Rating

Jessie did a outstanding job we bought two trucks and he walked us through all the details about the trucks he want all out to get us the great payments on them he really it in spurring he’s a great team le More

by yvonnewoods1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad George, Nikki Bordallo, Bryce Hartis, John Gray, Moises Alvarenga, Daricia Henson, Paige Griffin , Travis Burkhalter, Jace Hinton

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Nov 11, 2024

Bryan College Station Toyota responded

We appreciate your feedback on Jessie's outstanding service! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

October 17, 2024

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Employee Rating

The experience was perfectly fine but it all should have been done in one day not a phone call after I left to come back because they got the price I was asking for. More

by angeldestiny0808
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Vernon , Cheyenne Black

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Oct 18, 2024

Bryan College Station Toyota responded

Thank you for your feedback. We're glad to hear your experience was generally fine, but we sincerely apologize for the inconvenience of having to return due to the pricing issue. We strive for efficiency and clear communication, and your input helps us improve. We appreciate your understanding and hope to provide a more seamless experience in the future.

October 06, 2024

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Employee Rating

Lies, lies and more lies with your finance person. I was treated like I am an idiot. I’ll never go back for anything. Unfortunately my 13 year old son had to see it all, so what kind of impression More

by FLYINBB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Cheyenne Black

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Oct 07, 2024

Bryan College Station Toyota responded

I’m truly sorry to hear about your experience and the way you felt during your visit. It's never our intention to make anyone feel disrespected, especially in front of family. I understand how frustrating this must have been, and I sincerely apologize for the impression it left on both you and your son. We take feedback like yours seriously, as it helps us improve our service. I’d like to understand more about what happened and work towards a resolution. If you’re open to it, please reach out to me directly at rchandler@purdygroupusa or 979-776-0404. Your experience matters to us, and I’d appreciate the opportunity to make things right. Rusty Chandler General Manager

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