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James French
James French at Niello Audi

James French | Page 4

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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5.0
80 Reviews
5.0

80 Reviews

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80 Reviews of James French

September 14, 2024

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Employee Rating

Appreciated the extra effort to fit in an additional service that was needed in a few mos to save me the time of making a return visit. Completed the service ahead to the estimated time given. Very a More

by MICHELLE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2024

Niello Audi responded

Thank you, Michelle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

August 28, 2024

Dealership Rating
Employee Rating

Enjoy having James as my contact every time I come in. Plus all the staff I’ve dealt with has been excellent. More

by RKAYBEE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake

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Aug 29, 2024

Niello Audi responded

Thank you so much for your kind words for James and the team, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

August 28, 2024

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Employee Rating

Always on time and very nice, car was fixed first time. Helpful with the loaner car as well. More

by JEFFALLYSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Dain Bryant

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Aug 29, 2024

Niello Audi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

July 26, 2024

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Employee Rating

Best dealership I have been too,customer service was great and amazing.Very courteous and respectful. More

by DONALDJBARNEYII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 26, 2024

Niello Audi responded

Donald, It's great to hear that James and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

July 17, 2024

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Employee Rating

James was awesome and we will not hesitate to go back to this Audi dealership again. Very nice experience! More

by TABEAIRD
Recommend Dealer
Yes
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Jul 17, 2024

Niello Audi responded

Thank you for your business and this review. We're happy to hear that James and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

July 17, 2024

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Employee Rating

Dealership and all employees I came in contact with were all friendly and help full, James French was prompt and frequent in regards to communication. More

by KASEY916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2024

Niello Audi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

July 16, 2024

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Employee Rating

Great customer service. The team listens to our requests and preferences. Great communication about our new car! More

by ANGEL54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Westlake, Brandon Flynn, Dianne Ponce, Omead Anwar, Dain Bryant , Christian Ibanez, Ramez Salman, Wilber Torres, Josh Will

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Jul 16, 2024

Niello Audi responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello Audi are glad to have you as a customer. Aaron Thetford General Manager athetford@niello.com

July 11, 2024

Dealership Rating
Employee Rating

Everyone was welcoming. James had great communication when letting me know the status of my car More

by ashleelanders0709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 12, 2024

Niello Audi responded

Ashlee, Thank you for your very kind review. James and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

June 27, 2024

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Employee Rating

Niello has always been polite and caring on how they treat customers. They do what is in the customers interest before the company. More

by GARYJOHN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar, Jason Rajan , Cain Carter in sales

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Jun 28, 2024

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

June 26, 2024

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Employee Rating

I have leased a couple of cars with Cain. His professionalism and customer service are exemplary. More

by YASINI
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter , Anthony (Car pickup/drop off)

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Jun 26, 2024

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Cain delivered such a great experience! Aaron Thetford General Manager athetford@niello.com

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