James Freel | Page 47

Crest Cadillac is the worst car buying and service I have ever experienced! The salesman Ed is a scammer. He misrepresented the deal! He lied to me! General Manager is terrible! He never resolved my issues! ever experienced! The salesman Ed is a scammer. He misrepresented the deal! He lied to me! General Manager is terrible! He never resolved my issues! Service department is deplorable! Never fixed my ATS after numerous attempts! Service advisor Drew outright lied to me about warranty coverage! Drew tried to scam me by trying to sell me service is not needed or under Cadillac scheduled maintenance! Yesterday brought my car dirty on the outside! Problems were never fixed for almost 3 years now! The body shop is also deplorable! Sent me my ATS back with white circles all over the passionate red paint! My recommendation is to not buy a Car from Crest! Do not have your serviced by Crest! Stay far away from Crest! More

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Quick work, great customer service...No complaints at Quick work, great customer service... No complaints at all. It was a wonderful experience from the moment I pulled my car in to their garage,, to the Quick work, great customer service... No complaints at all. It was a wonderful experience from the moment I pulled my car in to their garage,, to the loaner, to picking up my correctly repaired car. More

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Great service department! Crest offered a loaner vehicle as the service was going to take two days to perform. Very satisfied with the folks in the service department. as the service was going to take two days to perform. Very satisfied with the folks in the service department. More

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Great informative service my associate Shaun Barron, explained exactly what my options were and the cost. I paid what I was quoted very good over experience. explained exactly what my options were and the cost. I paid what I was quoted very good over experience. More

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Crest Cadillac service department always goes above and beyond. Monica Toombs is outstanding! They are courteous and accommodate our schedules, my calendar comes back spotless! beyond. Monica Toombs is outstanding! They are courteous and accommodate our schedules, my calendar comes back spotless! More

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We had an issue with our navigation system. They got it in immediately and took care of it quickly. Everyone from customer service to service was great. in immediately and took care of it quickly. Everyone from customer service to service was great. More

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I highly recommend Crest Cadillac for any and all service needs. Monica Toombs is extremely qualified! The Loaner Car program is seamless. All service related personnel are very friendly and professional. needs. Monica Toombs is extremely qualified! The Loaner Car program is seamless. All service related personnel are very friendly and professional. More

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What ?!? Really ?!! Logan was great. Annoyed that valet service is separate phone call as well as payment. Would like service to handle everything. thank you service is separate phone call as well as payment. Would like service to handle everything. thank you More

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I called to find out if I could come in earlier than my appointment. The staff was very good at helping me reschedule abs make it more convenient for me. appointment. The staff was very good at helping me reschedule abs make it more convenient for me. More

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Crest has always provided excellent customer service! I appreciate the extra effort and time that they take with my service needs!, I will continue to be a very satisfied Crest cus tomer! Logan went above appreciate the extra effort and time that they take with my service needs!, I will continue to be a very satisfied Crest cus tomer! Logan went above and beyond to get the service completed quickly. I appreciated his congeniality and professionalism! ☺️ More

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