James Freel
James Freel at Crest Cadillac

James Freel | Page 46

Cadillac Certified Service Director

Crest Cadillac

6280 State Hwy 121
Frisco, TX 75034

Contact Me
4.7
499 Reviews
4.7

499 Reviews

Write a Review

499 Reviews of James Freel

March 12, 2021

Dealership Rating
Employee Rating

My console vibration noise was located and corrected in less than an hour. Staff could not have been friendlier or more professional. I highly recommend Crest Cadillac service. More

by rikat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2021

Crest Cadillac responded

We appreciate you taking the time to share your experience! Thank you for the 5 star review and for choosing Crest for all of your Cadillac needs. We will pass this feedback on to our service dept. Thanks again!

March 09, 2021

Dealership Rating
Employee Rating

Professional, courteous, knowledgeable, personable and good teamwork was shown Clean facilities Covid responsible Timely for drop off and pickup Free maintenance suggestions and technology friendly More

by Jbaedke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg vetrano

Mar 10, 2021

Crest Cadillac responded

Thank you for your positive feedback, from all of us here at Crest Cadillac!

March 04, 2021

Dealership Rating
Employee Rating

Drew Wooley was my service advisor and he provided me with excellent service. I'm very happy with the outstanding service I received and I look forward to doing future business with Crest Cadillac. Than More

by Jean Trevino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Drew Wooley

Mar 05, 2021

Crest Cadillac responded

Thank you for your positive feedback, from all of us here at Crest Cadillac!

March 04, 2021

Dealership Rating
Employee Rating

Greatness just polite and great At the service desk at Greatness just polite and great At the service desk at kept me update throughout my short wait I will recommend everyone to visit this experienc More

by Powitz5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2021

Crest Cadillac responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 02, 2021

Dealership Rating
Employee Rating

Crest Cadillac services are 5star. Excellent! People friendly and very pleasing from my arrival to my departure. Yes I would highly recommend your business to others. More

by Frances Dianne Caldwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Zugelder

Mar 02, 2021

Crest Cadillac responded

From all of us here at Crest Cadillac we thank you for your 5-star review and appreciate you taking the time to leave such a great review! We look forward to seeing you again next time!

March 01, 2021

Dealership Rating
Employee Rating

Excellent experience. Jordan was awesome! He made me feel comfortable, great personality and very professional. We walked in the door close to closing time making the guys stay several hours late. It started More

by Sgarrett11@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Brosin , Daniel Durbin, Hussain Jafri, Steve Lee, David Sung, Carla Thompson, Jordan Naemi, Josh

Mar 01, 2021

Crest Cadillac responded

Thank you for your 5-star review and positive feedback! We love that you had such a great experience with Jordan and the overall dealership. We are excited to have you as part of the Crest family and look forward to being there for all your Cadillac needs. Thanks again!

February 28, 2021

Dealership Rating
Employee Rating

I love Crest Cadillac!! Their service is excellent!!! They are super friendly and never keep you waiting. They make you feel like you are their top priority!! More

by sksmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 01, 2021

Crest Cadillac responded

Thank you for your positive feedback!

February 24, 2021

Dealership Rating
Employee Rating

I’ve been with Crest Cadillac fir almost 10 years now and it has exceptional service and people working for them. Love Crest Cadillac, I’m a customer for life. More

by angmiller317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2021

Crest Cadillac responded

Thank you for your 5 star review and such great feedback! We are lucky to have you as part of the Crest Family!

February 22, 2021

Dealership Rating
Employee Rating

Very pleased with the service received today. Gene Reeves kept in touch and the car was ready in the promised time. Highly recommend both the dealership and Mr Gene Reeve. One caveat, wish the person cle More

by gmdcsnyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 23, 2021

Crest Cadillac responded

Thank you for your positive feedback and noting your great experience with Gene! We appreciate you and your business and apologize for the cleanliness of the vehicle upon return. We hope you will accept our offer to bring the vehicle in for a detail at your convenience. Again, thank you and we look forward to seeing you soon!

February 18, 2021

Dealership Rating
Employee Rating

Logan is the best!! Always saves me time and money is such an easy person to work with. He always goes about and beyond. Can’t work with anyone but Logan at this point. Always first class service. More

by Farukh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2021

Crest Cadillac responded

Farukh, Thank you for sharing your 5-star praise in regards to Logan and our Cadillac service department! We appreciate you and your business and look forward to serving you again! See you next time!

...
46
...

Dealership Inventory (328 Vehicles)

new 2026 Cadillac XT5 car, priced at $52,120
2026 Cadillac XT5
new
Crystal White Tricoat exterior
Automatic
Front-wheel Drive
used 2025 Jeep Grand Cherokee L car, priced at $55,246
2025 Jeep Grand Cherokee L
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Cadillac CT5 car, priced at $49,344
2026 Cadillac CT5
new
Summit White exterior
Automatic
Rear-wheel Drive
used 2023 Cadillac XT4 car, priced at $28,299
2023 Cadillac XT4
used
Stellar Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Cadillac CT5-V car, priced at $61,839
2026 Cadillac CT5-V
new
Summit White exterior
Automatic
Rear-wheel Drive
used 2024 Cadillac XT5 car, priced at $42,499
2024 Cadillac XT5
used
Radiant Red Tintcoat exterior
Automatic
Front-wheel Drive