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Jake Friedberg
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Jake Friedberg
Service Writer/ Service Advisor / Fleet Profesional
Sands Chevrolet - Surprise
16991 W Waddell Rd
Surprise, AZ 85388
215 Reviews
Hello my name is Jacob Friedberg. I have worked for Sands Chevrolet for over 10 years. My goal here at Sands is to deliver a 5 plus star rating every time you come and see me. I will make sure you understand the work and services being performed and the value in doing so. No one likes to go to the repair shop but when you have someone on your side its a totally different experience. See you soon! And have a great day!
Read moreDealership Experience
20 yrs, 1 mo
Industry Experience
20 yrs, 1 mo
Specialties & Trainings
DEALER RATER CERTIFIED
GENERAL MOTORS CERTIFIED
ASE CERTIFIED
SERVICE TECHNICAL COLLEGE GRADUATE
215 Reviews of Jake Friedberg
December 16, 2024
By far the best customer service made me want to buy 10 cars definitely our new go to dealership cars definitely our new go to dealership More
by Closed_apo
Other Employees Tagged: David Gonzales, Erwin Dacanay, Henry Smith, Jean Jajou, Ken Ashby, Robert Wolf, Chad Helmer, Joseph Haddad, Tim Carrasco , Mike verville, Patrons chircos, Gary springer
May 04, 2024
Henry is my go to service advisor. He is very good at his job and is excellent to work with He is very good at his job and is excellent to work with More
by Bevandkeith2002
Other Employees Tagged: Henry Smith, Jean Jajou, Ken Ashby, Robert Wolf, Chad Helmer
June 27, 2022
I Love Sands Chevrolet the best dealer of my life I think Jake is the coolest service writer ever I have this feeling of complete trust with him and I will always bring my car back to Sands Chevrolet every o Jake is the coolest service writer ever I have this feeling of complete trust with him and I will always bring my car back to Sands Chevrolet every one has been nice to me and that says a lot to me about the dealer I am very pleased with this Dealer. More
by 2020photobugs
Other Employees Tagged: Parts is nice
September 19, 2020
I purchased a Chevy Impala just over a month ago the check engine light was on a 2 days ago my son took the car to service dept and a purge valve needed to be replaced a part that cost 27.99 and takes 2 check engine light was on a 2 days ago my son took the car to service dept and a purge valve needed to be replaced a part that cost 27.99 and takes 2 minutes to put on they charged 281.00 they were told not to touch the car and not remove any parts from it lying sack of trash did it anyway and threw the old part away I hope it was worth it.....I need another car you wont get my business I'll be going to Carvana kiss it More
by Donnahart67
Other Employees Tagged: Henry Smith, Jean Jajou, Ken Ashby, Robert Wolf , Victor Morales, Bryan Gendrich
December 16, 2019
Service department sucks and cant do a proper repair. Had to bring my truck back the next day because they installed the abs pump incorrectly. Came out the next day and my driveway was covered in fluid. Serv to bring my truck back the next day because they installed the abs pump incorrectly. Came out the next day and my driveway was covered in fluid. Service manager then tryed to say its probably not their repair. IT WAS and they screwed up. More
by andme74
November 14, 2019
Worst. Experience. Ever. Bought new 2020 Traverse. It had a few factory defects in the paint that was on the “we owe” to fix. After 2.5 weeks of following up with them, I fina Bought new 2020 Traverse. It had a few factory defects in the paint that was on the “we owe” to fix. After 2.5 weeks of following up with them, I finally got it in to the shop. It’s been over a month and we still don’t have our new car back yet!!!! They said it was ready, we went there to pick it up, it looked worse than before. Their Glendale collision shop did a horrible job and I cannot believe they were going to give me the car back to me like that. I’ve had 5 different managers apologize, say they will follow up, call me on this day, send me emails. Nothing! Going directly to GM to try and find answers. More
by Luke
Other Employees Tagged: David Gonzales, Erwin Dacanay, Henry Smith, Jean Jajou, Ken Ashby, Robert Wolf , Victor Morales, Bryan Gendrich, Chris Griffith
March 07, 2018
Oil change was done. Price was slightly more than I had anticipated. We now have been having an oil spot under the car. Was not present before oil change was done. Price was slightly more than I had anticipated. We now have been having an oil spot under the car. Was not present before oil change More
by jgoudy1
Verified CustomerMarch 05, 2018
Promise to have it fixed for a certain price Wanted more money than I thought was worth it. Said I can get another 100.000 more miles out of the truck and said that the truck is a solid engine Wanted more money than I thought was worth it. Said I can get another 100.000 more miles out of the truck and said that the truck is a solid engine More
by lesmargingerich
Other Employees Tagged: Victor Morales, Blair Wilkes, Michael jajou and Garrett at fiancee
February 16, 2018
Very nice people Jake is the best person to deal with at sands, the only thing i have is all the sales calls after the service, driving me up the wall Jake is the best person to deal with at sands, the only thing i have is all the sales calls after the service, driving me up the wall More
by CUBS42388
February 12, 2018
Waiting even after truck was ready They did a good job with the service performed but nobody came and got me to tell me the truck was done. I had to walk out to the service area to see They did a good job with the service performed but nobody came and got me to tell me the truck was done. I had to walk out to the service area to see my truck sitting in the pick up area. I had to point it out to my service rep who barely acknowledged me. He then looked up my vehicle info and did walk me over to the cashier. He walked away without a thank you or any sort of acknowledgement. I get better service at Toyota and Nisssan. Just sayin'. More
by GUYRUIZ
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