Jairo Gutierrez
Jairo Gutierrez at INFINITI Roseville

Jairo Gutierrez

Service Consultant

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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4.9
106 Reviews
4.9

106 Reviews

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106 Reviews of Jairo Gutierrez

May 03, 2026

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Employee Rating

Mike and the service department were great to work with! Regular updates and clear communication. No surprises and they kept to the timelines they estimated. More

by Hendrixsf
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Jeffries

May 04, 2026

INFINITI Roseville responded

We’re so happy to hear Mike and the service team made your experience a great one! It’s wonderful to know communication was clear and everything stayed on schedule. We look forward to seeing you again.

May 02, 2026

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The Roseville Location has an awesome team with awesome service. Thank you so much :) We appreciare you. More

by HOMEWITHLNJ2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain

May 04, 2026

INFINITI Roseville responded

We’re so happy to hear you had such a great experience with our team! We truly appreciate you for trusting INFINITI Roseville.

May 02, 2026

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Great customer service, communication, and overall experience. Service was timely and always appreciate the complimentary wash. More

by bella_acosta
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Recommend Dealer
Yes
May 04, 2026

INFINITI Roseville responded

We’re so glad to hear everything was timely and that communication was clear throughout your visit! Happy you enjoyed the complimentary wash as well. Thank you for choosing INFINITI Roseville.

April 16, 2026

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Nice and caring people. Great customer service and they take really good care of your car. More

by Stoddard7
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Recommend Dealer
Yes
Apr 16, 2026

INFINITI Roseville responded

We’re so glad to hear you experienced great customer service and felt well taken care of. It’s wonderful to know our team made a positive impression. Thank you for choosing INFINITI Roseville.

April 16, 2026

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I had been extremely upset with Infiniti Roseville after my last service, however Jairo renewed my trust in your dealership. He provided great service and actually listened to me, unlike the last Service More

by KARIGILLERAN
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Recommend Dealer
Yes
Apr 16, 2026

INFINITI Roseville responded

We truly appreciate you sharing this with us. We’re so glad Jairo was able to renew your trust and provide the attentive service you deserved. It means a lot to know he listened and helped turn your experience around. Thank you for giving us another opportunity and for choosing INFINITI of Roseville. We look forward to taking great care of you and your vehicle.

April 10, 2026

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Everyone was very friendly and helpful throughout the whole process. I did have to be rescheduled with my first appointment due to 3 techs being out but Jairo took care of me with a loaner car on the ne More

by Jennygrogan
Service Price Transparency
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Recommend Dealer
Yes
Apr 14, 2026

INFINITI Roseville responded

Jenny, We’re so glad to hear our team was friendly and helpful throughout your experience. We also appreciate your understanding with the reschedule and are happy Jairo was able to take care of you with a loaner on your next visit. Thank you for choosing INFINITI Roseville. We look forward to seeing you again.

March 28, 2026

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Very kind, quick and responsive. Always gave me updates and had me out of there in no time. Fully recommend. More

by Henrythomas33
Service Price Transparency
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Recommend Dealer
Yes
Mar 30, 2026

INFINITI Roseville responded

We’re so glad to hear our team kept things quick and kept you updated along the way. We appreciate your recommendation!

March 20, 2026

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Great customer service, kinda pricey but the work is Infiniti STATUS AND BEYOND!! Have to try it🫡💯🫶🏽 More

by pauliefresco
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Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain, Sam Cruz

Mar 23, 2026

INFINITI Roseville responded

We’re so happy to hear our team took great care of you. Thank you for choosing INFINITI Roseville.

March 20, 2026

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Jairo was excellent in assisting my car service that day. Appreciate his friendly and professional commitment. More

by glenouchida
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Recommend Dealer
Yes
Mar 20, 2026

INFINITI Roseville responded

Geln, Thank you for taking the time to share your 5-star experience with Jairo! We are so happy to hear he went above and beyond. We look forward to seeing you next time.

March 16, 2026

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Met expectations on comprehensive service on Q. Recommend them for quality of diagnostics and services. More

by TOM.MCCREARY
Service Price Transparency
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Recommend Dealer
Yes
Mar 17, 2026

INFINITI Roseville responded

We’re so happy to hear our team took great care of you. We appreciate your recommendation and we look forward to seeing you again!

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