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Jairo Gutierrez
Jairo Gutierrez at INFINITI Roseville

Jairo Gutierrez

Service Consultant

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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4.9
110 Reviews
4.9

110 Reviews

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110 Reviews of Jairo Gutierrez

July 02, 2026

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I had a great experience with this business. I enjoyed the quick turnaround and expert advice. More

by sandfortk
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Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain, Sam Cruz, Michael Jeffries, Miguel Prado

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Jul 02, 2026

INFINITI Roseville responded

We're so happy to hear you had a great experience. It's wonderful to know our team provided expert guidance and got you back on the road with a quick turnaround. Thank you for choosing INFINITI Roseville, we appreciate your support and look forward to seeing you again!

June 07, 2026

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Jairo was fast friendly and courteous . Very transparent process and they did a great job washing my car! More

by USMCJV
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2026

INFINITI Roseville responded

We’re so happy to hear Jairo provided a friendly and transparent experience during your visit. We're also glad your vehicle left looking its best after the wash. Thank you for choosing INFINITI Roseville!

May 22, 2026

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Had my recall done here and everything went smoothly. The waiting area was pleasant, and the staff was friendly and professional. Highly recommend this dealership! More

by quantumdark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain

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May 26, 2026

INFINITI Roseville responded

We’re so glad to hear your recall visit went smoothly and that you enjoyed the waiting area and service from our team! Thank you for your kind words and recommendation. We truly appreciate you choosing INFINITI Roseville!

May 06, 2026

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I have bee very satisfied with the performance of the service shop and the professionalism of their employees! More

by TEDNMIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain

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May 07, 2026

INFINITI Roseville responded

We’re so glad to hear you’ve been very satisfied with our service team and their professionalism! Thank you for choosing INFINITI Roseville. We truly appreciate your trust and support!

May 03, 2026

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Mike and the service department were great to work with! Regular updates and clear communication. No surprises and they kept to the timelines they estimated. More

by Hendrixsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Jeffries

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May 04, 2026

INFINITI Roseville responded

We’re so happy to hear Mike and the service team made your experience a great one! It’s wonderful to know communication was clear and everything stayed on schedule. We look forward to seeing you again.

May 02, 2026

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The Roseville Location has an awesome team with awesome service. Thank you so much :) We appreciare you. More

by HOMEWITHLNJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain

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May 04, 2026

INFINITI Roseville responded

We’re so happy to hear you had such a great experience with our team! We truly appreciate you for trusting INFINITI Roseville.

May 02, 2026

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Great customer service, communication, and overall experience. Service was timely and always appreciate the complimentary wash. More

by bella_acosta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 04, 2026

INFINITI Roseville responded

We’re so glad to hear everything was timely and that communication was clear throughout your visit! Happy you enjoyed the complimentary wash as well. Thank you for choosing INFINITI Roseville.

April 16, 2026

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Nice and caring people. Great customer service and they take really good care of your car. More

by Stoddard7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Buscaglia, John Driebe, Dan Chastain, Sam Cruz, Mike Ridge, Danny Haines, Michael Jeffries, Miguel Prado , Nadine Dillman

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Apr 16, 2026

INFINITI Roseville responded

We’re so glad to hear you experienced great customer service and felt well taken care of. It’s wonderful to know our team made a positive impression. Thank you for choosing INFINITI Roseville.

April 16, 2026

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Employee Rating

I had been extremely upset with Infiniti Roseville after my last service, however Jairo renewed my trust in your dealership. He provided great service and actually listened to me, unlike the last Service More

by KARIGILLERAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2026

INFINITI Roseville responded

We truly appreciate you sharing this with us. We’re so glad Jairo was able to renew your trust and provide the attentive service you deserved. It means a lot to know he listened and helped turn your experience around. Thank you for giving us another opportunity and for choosing INFINITI of Roseville. We look forward to taking great care of you and your vehicle.

April 10, 2026

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Employee Rating

Everyone was very friendly and helpful throughout the whole process. I did have to be rescheduled with my first appointment due to 3 techs being out but Jairo took care of me with a loaner car on the ne More

by Jennygrogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2026

INFINITI Roseville responded

Jenny, We’re so glad to hear our team was friendly and helpful throughout your experience. We also appreciate your understanding with the reschedule and are happy Jairo was able to take care of you with a loaner on your next visit. Thank you for choosing INFINITI Roseville. We look forward to seeing you again.

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