Jairo Gutierrez

The service team was very professional and Miguel, in particular, was very affable: he LISTENED to what I told him and acted accordingly, keeping me informed along the way. It was quite simply an enjoya particular, was very affable: he LISTENED to what I told him and acted accordingly, keeping me informed along the way. It was quite simply an enjoyable process. More

by TAUTOG199 Verified Customer Verified Customer

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Jairo Gutierrez is following up on a very serious issue with the Goodyear tires I previously purchased at Infiniti of Roseville. I very much appreciate all Jairo’s efforts and am looking forward to hearing with the Goodyear tires I previously purchased at Infiniti of Roseville. I very much appreciate all Jairo’s efforts and am looking forward to hearing back from him. More

by JDEMARCO99 Verified Customer Verified Customer

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They were prompt in greeting me when I arrived. They called me by name right away which was impressive. Very friendly and kept me updated as my car was being worked on. They called me by name right away which was impressive. Very friendly and kept me updated as my car was being worked on. More

by LP Verified Customer Verified Customer

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I live about 75 min. from the dealership. They had some parts and were able to do the work but some parts were on back order about 3 to 4 weeks. Took the car back when th from the dealership. They had some parts and were able to do the work but some parts were on back order about 3 to 4 weeks. Took the car back when the remaining parts came in to get completed. More

by Jim Verified Customer Verified Customer

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The service advisor was excellent and I received my car in the promised time. Thank you in the promised time. Thank you More

by DB16115 Verified Customer Verified Customer

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Great service and reliable , would recommend to anyone that owns an Infiniti vehicle to get service done here that owns an Infiniti vehicle to get service done here More

by VITALIYT Verified Customer Verified Customer

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Jairo, is one great asset to Roseville Infiniti. He took care of me and my car. He got me in and out and kept me in loop with the progression of my repairs. He also took care of all the recalls my c He took care of me and my car. He got me in and out and kept me in loop with the progression of my repairs. He also took care of all the recalls my car had. He is very knowledgeable as well as up to date on what your vehicle needs. Thank you for all the help! Cliff Lowrie More

by Cliff Lowrie Verified Customer Verified Customer

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Very nice employees. Shuttle service was great. My 2017 QX50 is like new. Will definitely be back. Shuttle service was great. My 2017 QX50 is like new. Will definitely be back. More

by Skydiva Verified Customer Verified Customer

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The staff in the service department is awesome. They really care about the customer and make it so easy and accommodating. They really care about the customer and make it so easy and accommodating. More

by TIMARAIZA Verified Customer Verified Customer

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My experience at Roseville Infiniti has always been amazing . The service representatives-Jairo and Dan are very professional and extremely helpful . Mechanic Rodney is above the standard. Have been go amazing . The service representatives-Jairo and Dan are very professional and extremely helpful . Mechanic Rodney is above the standard. Have been going here for years and Highly recommend their service department. 5 Star - please commend these employees!!!! More

by Privateron Verified Customer Verified Customer

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