Jairo Gutierrez
Jairo Gutierrez at INFINITI Roseville

Jairo Gutierrez

Service Consultant

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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4.8
51 Reviews
4.8

51 Reviews

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52 Reviews of Jairo Gutierrez

June 05, 2025

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Employee Rating

The service team was very professional and Miguel, in particular, was very affable: he LISTENED to what I told him and acted accordingly, keeping me informed along the way. It was quite simply an enjoya More

by TAUTOG199
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Recommend Dealer
Yes

Other Employees Tagged: Miguel

June 03, 2025

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Jairo Gutierrez is following up on a very serious issue with the Goodyear tires I previously purchased at Infiniti of Roseville. I very much appreciate all Jairo’s efforts and am looking forward to hearing More

by JDEMARCO99
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Recommend Dealer
Yes
Jun 04, 2025

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad to hear Jairo is taking wonderful care of you and resolving any issues. We are always here if you need anything and we look forward to continuing to serve you.

June 03, 2025

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They were prompt in greeting me when I arrived. They called me by name right away which was impressive. Very friendly and kept me updated as my car was being worked on. More

by LP
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Recommend Dealer
Yes
Jun 04, 2025

INFINITI Roseville responded

Thank you for the amazing review! We are so glad you had an excellent service experience with us. We look forward to continuing to serve you.

June 02, 2025

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I live about 75 min. from the dealership. They had some parts and were able to do the work but some parts were on back order about 3 to 4 weeks. Took the car back when th More

by Jim
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Recommend Dealer
Yes
Jun 03, 2025

INFINITI Roseville responded

Jim, Thank you for the positive review! We look forward to continuing to assist you.

May 24, 2025

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The service advisor was excellent and I received my car in the promised time. Thank you More

by DB16115
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Recommend Dealer
Yes
May 27, 2025

INFINITI Roseville responded

Thank you for your kind words! We’re delighted to hear that your service advisor provided excellent assistance and that your car was ready right on time. We appreciate your trust and look forward to serving you again!

May 22, 2025

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Great service and reliable , would recommend to anyone that owns an Infiniti vehicle to get service done here More

by VITALIYT
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Recommend Dealer
Yes
May 23, 2025

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad you had a wonderful service experience with us. We look forward to continuing to serve you.

May 21, 2025

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Jairo, is one great asset to Roseville Infiniti. He took care of me and my car. He got me in and out and kept me in loop with the progression of my repairs. He also took care of all the recalls my c More

by Cliff Lowrie
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Recommend Dealer
Yes
May 22, 2025

INFINITI Roseville responded

Cliff, Thank you so much for your wonderful feedback! We’re thrilled to hear that Jairo provided you with such outstanding service during your visit. We’re especially glad he was able to address all your vehicle’s needs, including the recalls, and ensure everything was handled with care. Jairo truly is a valued member of our team, and your recognition means a lot. Thank you again for trusting us—we look forward to serving you again in the future!

May 18, 2025

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Very nice employees. Shuttle service was great. My 2017 QX50 is like new. Will definitely be back. More

by Skydiva
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Recommend Dealer
Yes
May 19, 2025

INFINITI Roseville responded

Thank you for the kind words! We're so glad to hear you had a great experience with our team and that the shuttle service helped make your visit even more convenient. It's wonderful to know your 2017 QX50 is running like new — that’s exactly what we aim for! We truly appreciate your support and look forward to welcoming you back next time.

May 08, 2025

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The staff in the service department is awesome. They really care about the customer and make it so easy and accommodating. More

by TIMARAIZA
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Recommend Dealer
Yes
May 09, 2025

INFINITI Roseville responded

Thank you so much for the kind words! We are so glad our team took amazing care of you and your vehicle during your visit. We look forward to continuing to serve you.

April 25, 2025

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My experience at Roseville Infiniti has always been amazing . The service representatives-Jairo and Dan are very professional and extremely helpful . Mechanic Rodney is above the standard. Have been go More

by Privateron
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain, Michael Jeffries, Alyssa Ussery, Jonathan Vargas, Matthew Berry, Micah Caplan , Charles Bermudez, Mike Heuser, Mechanic Rodney

Apr 28, 2025

INFINITI Roseville responded

Thank you for your kind words and 5-star review! We are so happy to hear that Jairo, Dan and Rodney were able to provide you with 5-star service, we are glad to have them as part of our team. We appreciate your loyal business!

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