Jaime Torres

The dealership was friendly, respectful and informative. A positive experience overall. And four more words. A positive experience overall. And four more words. More

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Very friendly and helpful even when purchasing a higher mileage used vehicle with no hassle on pricing! mileage used vehicle with no hassle on pricing! More

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This dealership was extremely helpful with our purchase. We have purchased several cars with this dealership and will not ever go anywhere else. They have always been there to help no matter what the situat We have purchased several cars with this dealership and will not ever go anywhere else. They have always been there to help no matter what the situation is. More

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All the staff were very friendly and very willing to help and never made you feel pressured to do anything that you did not want to. I will for sure go back for a future car purchase. The sales person Luis M and never made you feel pressured to do anything that you did not want to. I will for sure go back for a future car purchase. The sales person Luis Martinez and the finance manger Jaime did everything they could for us. More

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Deon was excellent and helped me get my brand new 2025 Toyota Taco. Thank you Toyota Taco. Thank you More

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So glad we met Louie Perez! He was so professional and no pressure. Louie made our most recent purchase experience so pleasant and fast. He was super friendly and appreciated my He was so professional and no pressure. Louie made our most recent purchase experience so pleasant and fast. He was super friendly and appreciated my transparency on what I needed and wasted no time getting us in & out. He was very knowledgable on doing final rundown. I will ABSOLUTELY come back and work with him again. Thank you Louie for making this a very smooth transition. More

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Great experience at Ventura Toyota Eddie became the game changer for us. Great service. Well run company from start to finish👍 game changer for us. Great service. Well run company from start to finish👍 More

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Deon was very friendly and knowledgeable about the cars we were viewing, and Ventura Toyota was very impressive, especially the service area. The financial support was very positive as well. Thanks! we were viewing, and Ventura Toyota was very impressive, especially the service area. The financial support was very positive as well. Thanks! More

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We chose them as they had good reviews here and on Google. Buying a used car is fraught with so many con artists and unethical practices that we were very careful. But, even though they are seeming Google. Buying a used car is fraught with so many con artists and unethical practices that we were very careful. But, even though they are seemingly nice people, we had two really negative things that make me think they are not as ethical and reliable dealers as I had hoped. Both issue have left us out of pocket and suggest they sold us a lemon, perhaps knowingly (at least with one issue). 1) I asked some detailed questions in advance to gauge how good condition the car was, and it took a lot of emails for the answers to come (inspection report, whether brake pads measured at 4 (5 is minimal) had been replaced etc.). Before we drove 90 mins to get there, I asked one last time: Is there anything else I should know about the car? No was the answer. After 3 hours sitting there doing paperwork - I kid you not, it took 20 mins to find the right person to speak to - we packed the car and were handed a key. I asked for the other and they said - "oh we only have one, but I can text you the number of someone who can do one for you". $300 additional cost ON THE DAY OF PURCHASE. What premium dealership sells a 25K car with one key and does not let the client know in advance? Now we have been left with a bitter taste and genuine worries other issues have not been revealed to us. The manager called, and apologized for only providing one key, BUT DID NOT OFFER TO PAY FOR A REPLACEMENT. Apologies are cheap. Solving problems are what counts. 2) A couple of days after leaving the showroom, the engine warning light came on! Every used car buyer's worst nightmare. I emailed and called but it took 5 days to respond. the manager promptly told us we could bring it in, but they would only solve it if it was covered under a warranty (and the warranty company they use has terrible reviews online for avoiding covering anything) 3) The used car buying process they have created takes 2-3 hours with lots of moments where the salespeople profess to not know anything and then the finance people will help... who then try to upsell. We would have walked away before going if we had known. All this is why I dislike buying used cars, why the industry has such a bad rep, and why I asked the detailed questions in the first place. And dealers wonder why people find it so frustrating and stressful. More

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I love this dealership. Everyone here are so amazing and friendly. They have the best customer service and customer lounge to relax. Everyone here are so amazing and friendly. They have the best customer service and customer lounge to relax. More

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