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Jacob McNeely
Jacob McNeely at Universal Hyundai
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Jacob McNeely

Hyundai Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.5
173 Reviews
4.5

173 Reviews

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173 Reviews of Jacob McNeely

April 18, 2025

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Employee Rating

Process was very quick. Working with Jacob was very easy as well. My wife wasn’t feeling great and we communicated pricing and signed docs throughout the day. We were only a More

by jeff.gall55
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chems Bekkaoui

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Apr 18, 2025

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 29, 2025

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Great service. One more time thank you Chems for your time, great service. I'll recomended!. More

by j_pagant
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chems

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Mar 29, 2025

Universal Hyundai responded

Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 11, 2025

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Brandon was such a pleasure to work with. Very knowledgeable and genuine! 10/10 recommend Universal and ask for Brandon! More

by casscosta75
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Faria , Brandon

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Mar 11, 2025

Universal Hyundai responded

Thanks for sharing about your experience with Brandon here at Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 14, 2025

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As stated previously, Charles was excellent, courteous ,and respectful. All team members were helpful and caring More

by lourdesr2002
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 15, 2025

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 17, 2025

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Thank you for the service, they treated me like family. thank brian cortes see you soon More

by ejlqvioleta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Cortes

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Jan 17, 2025

Universal Hyundai responded

It's great to hear that Brian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 14, 2025

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Employee Rating

The dealership lost the 2nd smart key for my 2025 Santa Fe which I purchased on 12-1-24. After numerous calls by me (which were not returned) the key was finally ordered from Hyundai on 12-11-24. As of 1 More

by kjdillon05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Frankie Martinez

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Jan 16, 2025

Universal Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Gina Nava Reputation Manager gnava1@universalhyundai.com

December 14, 2024

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Dynamic energetic customer service personifies the quality training and supervision all auto dealerships should have. We appreciate your support. This is the sixth car I buy at this dealership. More

by Edwin R Marrero, COL, USA, Ret
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Martinez

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Dec 15, 2024

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Please let us know if we can be of any more assistance. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 24, 2024

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Employee Rating

Excellent service easy transaction and great service beautiful car and great detail and love my car More

by JEFFREY.BRENNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Booth, Raul Martinez, darrin diaz, Carlos DeJesus, Mustapha Bernannou, Brian Cortes, Jennifer Cacciola, Christopher Johnson, John Booth

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Nov 25, 2024

Universal Hyundai responded

Jeffrey, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 05, 2024

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Employee Rating

Always great working with Fabio, he really takes care of. Was great to work with Alexis as well, really made the deal work right! More

by TRAVISGRIFFIN12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis Ramos, Fabio Ventura

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Nov 06, 2024

Universal Hyundai responded

Travis, Thank you so much for your kind words for Fabio and Alexis, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Nov 06, 2024

Universal Hyundai responded

Travis, Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Fabio, and it was a pleasure having you at the dealership. We appreciate your review! Gina Nava Reputation Manager gnava1@universalhyundai.com

October 20, 2024

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Employee Rating

My salesman Brian was easy to work with and very informative. I will refer anyone i know that may be interested in a Genesis or other Hyundai models More

by april.lansed
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos, Brian Cortes

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Oct 21, 2024

Universal Hyundai responded

April, It's great to hear that Brian and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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