Jack Kim

Staff - friendly & warm Service - quick and efficient Waiting area- very pleasant nice beverages and snacks Waiting area- very pleasant nice beverages and snacks More

by penguinkt Verified Customer Verified Customer

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Great work good teamwork. Waiting area was clean as well as the bathroom. Thanks for working on my car. Waiting area was clean as well as the bathroom. Thanks for working on my car. More

by emae0101 Verified Customer Verified Customer

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Jack was very hopeful, and amazingly with resolving our issues and just overall amazing costumer service issues and just overall amazing costumer service More

by ccraig18 Verified Customer Verified Customer

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Took our Hyundai Ionic Hybrid in for a simple service using a external warranty. The car NEVER leaked ANYTHING until the service. The next day the car was leaking oil. We made another appointment and using a external warranty. The car NEVER leaked ANYTHING until the service. The next day the car was leaking oil. We made another appointment and were told that they'd take care of it. Again, within days, the car was leaking oil. Took the car to our regular mechanic. It was determined that the oil drain plug was either loose, or not seated correctly causing the leak. ANY HIGH SCHOOL MECHANIC should have known to check the plug. It is OBVIOUS that the plug was not even CHECKED on the second visit! THERE IS ZERO EXCUSE FOR SUCH SLOPPY WORK! This is ONE friggin' screw! Had we not been paying attention, we would surely be in for a MAJOR repair! (Hmmmmmmm...). Personally, I wouldn't trust them. If they can't perform a SIMPLE oil change, than what ELSE CAN'T THEY DO CORRECTLY!! Kevin Wright More

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Took our Hyundai Ionic Hybrid in for a simple service using a external warranty. The car NEVER leaked ANYTHING until the service. The next day the car was leaking oil. We made another appointment and using a external warranty. The car NEVER leaked ANYTHING until the service. The next day the car was leaking oil. We made another appointment and were told that they'd take care of it. Again, within days, the car was leaking oil. Took the car to our regular mechanic. It was determined that the oil drain plug was either loose, or not seated correctly causing the leak. ANY HIGH SCHOOL MECHANIC should have known to check the plug. It is OBVIOUS that the plug was not even CHECKED on the second visit! THERE IS ZERO EXCUSE FOR SUCH SLOPPY WORK! This is ONE friggin' screw! Had we not been paying attention, we would surely be in for a MAJOR repair! (Hmmmmmmm...). Personally, I wouldn't trust them. If they can't perform a SIMPLE oil change, than what ELSE CAN'T THEY DO CORRECTLY!! Kevin Wright More

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The service was great, everyone was courteous. I didn't have to be there all day I didn't have to be there all day More

by dupreekidd Verified Customer Verified Customer

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I have problem with battery charging. after purchasing The car when was fully charged (100%) it showed 360 miles but in few months little by little showed to 240 miles. After I went to s after purchasing The car when was fully charged (100%) it showed 360 miles but in few months little by little showed to 240 miles. After I went to south west Hyundai they fixed the problem and went back to 360 miles. But after few days again went back to 260 miles I took the car again to same service place and again the same story happened Now after several months my IONIQ 6 after fully charging it drives only something between 260 to 280 miles . I don’t know what should I do now. I need help . I don’t know name of service man More

by rsafani Verified Customer Verified Customer

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Jack Courteous and friendly, very professional. I live in Sant Monica prefer to make the drive to Torrance, great service representatives. Cashier was a bit rude. I live in Sant Monica prefer to make the drive to Torrance, great service representatives. Cashier was a bit rude. More

by elisasan10 Verified Customer Verified Customer

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Very efficient and professional staff. Jack was super friendly and helpful. The waiting area was very comfortable and I used the uber ride service due to the length of time for the replac Jack was super friendly and helpful. The waiting area was very comfortable and I used the uber ride service due to the length of time for the replacement of the rear camera. More

by Bhakta.anita Verified Customer Verified Customer

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I like the ease of the service and the follow up. Customer is also professional and great Customer is also professional and great More

by MDNRSE2 Verified Customer Verified Customer

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