Jack Kim
Jack Kim at South Bay Hyundai
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Jack Kim

Expert Service Consultant

South Bay Hyundai

20433 Hawthorne Blvd
Torrance, CA 90503

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4.7
1,002 Reviews

Welcome to South Bay Hyundai! I look forward to helping you with all of your service needs. I will do my best to take the utmost care of you and your car.

Dealership Experience

9 yrs, 6 mos

Industry Experience

9 yrs, 6 mos

Specialties & Trainings

Service Consultant Bronze Certification

Service Consultant Silver Certification

4.7

1,002 Reviews

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1002 Reviews of Jack Kim

March 29, 2025

Dealership Rating
Employee Rating

Always great service, Timely and love the car wash! The advisors are prompt and knowledgeable. More

by curlijax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

Mar 31, 2025

South Bay Hyundai responded

Thank you for your wonderful feedback! We're so glad to hear that you’ve consistently had a great experience with us. It’s great to know you appreciate the timely service and car wash! Our advisors take pride in being prompt and knowledgeable, so we’re happy that came through for you. We look forward to serving you again soon!

March 27, 2025

Dealership Rating
Employee Rating

work was done as promised when it was promised. Coffee choices were great too! thank you Hyundai Team More

by danmatermandm
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

Mar 28, 2025

South Bay Hyundai responded

Thank you for your kind words! We're thrilled to hear that the work was completed as promised and that you enjoyed the coffee options. We take pride in delivering on our commitments, and it's great to know we met your expectations. We appreciate your support and look forward to seeing you again soon!

March 25, 2025

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Excellent service and extremely friendly. I will be getting all my service done here from now on. More

by mitchellbell
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

Mar 26, 2025

South Bay Hyundai responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience and found our team to be friendly. It means a lot to us that you’ve chosen to have all your service done here moving forward. We truly appreciate your trust and look forward to taking care of your vehicle for years to come!

March 22, 2025

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I like the car wash service and the coffee and hot chocolate in the waiting area. More

by JIMMY.WILSON
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Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

Mar 24, 2025

South Bay Hyundai responded

Thank you for your feedback! We're glad you enjoy the car wash service and the refreshments in the waiting area. We appreciate your support and look forward to serving you again!

March 18, 2025

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Jack was able to diagnose that my problem was not severe and did not charge me anything for inspection. It was greatly appreciated! More

by nolan.r.mccormick
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Recommend Dealer
Yes
Mar 20, 2025

South Bay Hyundai responded

Thank you for your kind words! We're so glad Jack was able to diagnose the issue and provide peace of mind without any charge. We truly appreciate your trust and are always here to help whenever you need us!

March 16, 2025

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I had no difficulty communicating with Jack because he speaks both English and Korean fluently. He was very sincere and explained in great detail the things I was curious about. More

by donglee6262
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

South Bay Hyundai responded

Thank you for your kind review! We're delighted to hear that Jack's bilingual skills made communication easy and that he provided you with clear and detailed explanations. His sincerity and dedication to customer service truly make a difference. We appreciate your feedback and look forward to assisting you again in the future!

March 07, 2025

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Employee Rating

Staff - friendly & warm Service - quick and efficient Waiting area- very pleasant nice beverages and snacks More

by penguinkt
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

Mar 07, 2025

South Bay Hyundai responded

Thank you for your kind review! We're so glad to hear that our friendly and warm staff, quick and efficient service, and pleasant waiting area made for a great experience. We truly appreciate your feedback and are happy we could provide you with a comfortable visit. We look forward to serving you again in the future!

March 02, 2025

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Employee Rating

Great work good teamwork. Waiting area was clean as well as the bathroom. Thanks for working on my car. More

by emae0101
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Recommend Dealer
Yes
Mar 05, 2025

South Bay Hyundai responded

Thank you for your positive feedback! We’re glad to hear that our team worked well together to take care of your car, and we appreciate your thoughts on our clean waiting area and bathroom. Your satisfaction means a lot to us, and we’re happy we could help. Looking forward to serving you again in the future!

February 28, 2025

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Jack was very hopeful, and amazingly with resolving our issues and just overall amazing costumer service More

by ccraig18
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Calvin Jeong

Mar 05, 2025

South Bay Hyundai responded

Thank you for your kind words! We're so happy to hear that Jack was able to resolve your issues and provide you with amazing customer service. We truly appreciate your feedback and are glad to have had the opportunity to assist you. If you need anything else, don't hesitate to reach out!

February 19, 2025

Dealership Rating
Employee Rating

Took our Hyundai Ionic Hybrid in for a simple service using a external warranty. The car NEVER leaked ANYTHING until the service. The next day the car was leaking oil. We made another appointment and More

by kevinmwright49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Calvin Jeong

Feb 24, 2025

South Bay Hyundai responded

We’re very sorry to hear about your recent experience with our service department. This is far from the standard we aim to uphold, and we completely understand your frustration—especially when it comes to something as fundamental as an oil change. Your feedback is being taken seriously, and we will be addressing this issue with our team to ensure proper procedures are followed every time. Thank you for bringing this to our attention.

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