Jack Jimenez
Jack Jimenez at Ira Subaru

Jack Jimenez

Product Specialist

Ira Subaru

97 Andover Street
Danvers, MA 01923

4.8
15 Reviews
4.8

15 Reviews

Write a Review

15 Reviews of Jack Jimenez

April 03, 2025

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Employee Rating

Was professional but did not good value on trade in and noticed afterwards they had charged me $450 for “Paper work” processing fee which is xx. Staff professional, courteous. But bottom line is c More

by Tman49
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Habib Chaaya, Ronald Wilson

Apr 06, 2025

Ira Subaru responded

Thanks Tman49 for your review. Unfortunately, I believe you may have us confused with another retailer. Not only could we not locate you in our vast database, but we don’t offer a processing fee and have no charges or fees for $450 for paperwork. Feel free to contact me personally if you have any questions at roscoerobinson@group1auto.com Roscoe Robinson General Manager

April 03, 2025

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Sales person Ron Wilson was very friendly, informative walked me thru entire process beginning to end. Went above and beyond to make me feel happy with the purchase. Showroom is beautiful, very comfortab More

by heidibcrosby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2025

Ira Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 20, 2025

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People in this Dealer is really nice more over Christhoper. You can find a clean and quite space. More

by handresanchez
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Trade-in Experience
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Recommend Dealer
Yes
Mar 22, 2025

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2025

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The person who helped me was absolutely wonderful and did an amazing job assisting me with everything I needed. More

by Jonathantex121102
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 05, 2025

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 18, 2025

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Very polite, knowledgeable people with lots of experience I would highly recommend this dealership to anyone! More

by personal.avalley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2025

Ira Subaru responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 10, 2025

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Habib was a gentleman throughout the process of buying a Subaru. He listened to what I said, answered my questions and made me feel comfortable throughout the process. Next time that I need a car, I will de More

by josephp.marcucci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Habib Chaaya

Feb 13, 2025

Ira Subaru responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 22, 2024

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Bought a crosstrek wilderness in January from this dealership. I brought my car to the dealership for the first scheduled maintenance. Scheduled a same day appointment and I was out of the shop in More

by mikel528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa

May 23, 2024

Ira Subaru responded

Thank you for sharing your experience with us! We're delighted to hear that your first scheduled maintenance for your Crosstrek Wilderness was quick and efficient. It's great to know that our advisor communicated well and that you were out of the shop in less than 90 minutes. We appreciate your recommendation and look forward to continuing to provide excellent service for your Subaru. Thanks again for choosing Ira Subaru!

May 18, 2024

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Very friendly, knowledgeable, helpful, accommodating. My salesman was very kind and considerate. Went over everything step by step. More

by clover01930
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2024

clover01930 responded

Very friendly, knowledgeable, helpful & accommodating. My salesman was very kind and considerate. Went over everything step by step

May 16, 2024

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A pleasant and easy dealership to work with. Scheduling a service appointment was a breeze, and the customer service was excellent. More

by Jtesta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle & Matthew

May 20, 2024

Ira Subaru responded

We are delighted to know that your experience was pleasant! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

February 12, 2024

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Employee Rating

Made an appt, came down, sales person not available, finally got salesperson who appeared to be new, had to remind him to take title, for example. Never told me about financing rate. Didn't even tell More

by cleighton559
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Juan Tejada Hernandez

Mar 27, 2024

Ira Subaru responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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