Jack Jimenez

It was a decent experience, I thought the vehicles they had available were listed at fair prices. Communication was not great. I was told I'd be able to leave with new vehicle that day, but didn't tell me had available were listed at fair prices. Communication was not great. I was told I'd be able to leave with new vehicle that day, but didn't tell me until making an agreement that they didn't have the title in hand. I had to make a follow up appointment a week in advance to finish with finances and take the car home. When everything had been completed with financial, I had to transfer items from my previous vehicle to the new one and during that time, the salesperson who I had been working with took off, saying he would be back in a few minutes. I found him sitting at his desk with another customer a half hour later after standing out in the rain waiting for him to come back. As mentioned before, communication has not been great. I have had some questions about the vehicle after making the purchase which he doesn't seem enthused to respond, showing minimal effort. It has been frustrating, but we have the vehicle now. More

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Great experience from the moment I stepped in to the show room. Jack the salesperson I worked with was very helpful and professional. I knew exactly what I wanted which I think made the buying experience eas room. Jack the salesperson I worked with was very helpful and professional. I knew exactly what I wanted which I think made the buying experience easier and I got in to the vehicle I wanted that same day. More

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We received excellent service from Jack. Easiest transaction ever. We love our new Forester. Thank you. Easiest transaction ever. We love our new Forester. Thank you. More

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Thank you, Nicole Bono, for all your help and tremendous service. I love my new Impreza hatchback!!! service. I love my new Impreza hatchback!!! More

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Sales person Ron Wilson was very friendly, informative walked me thru entire process beginning to end. Went above and beyond to make me feel happy with the purchase. Showroom is beautiful, very comfortab walked me thru entire process beginning to end. Went above and beyond to make me feel happy with the purchase. Showroom is beautiful, very comfortable, clean. All staff I came into contact with greated me. More

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Was professional but did not good value on trade in and noticed afterwards they had charged me $450 for “Paper work” processing fee which is xx. Staff professional, courteous. But bottom line is c noticed afterwards they had charged me $450 for “Paper work” processing fee which is xx. Staff professional, courteous. But bottom line is car seller. Like all others bring a jar of Vaseline will make it easier when u bend over. Bottom line nothing special just a typical car dealer nothing special O More

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People in this Dealer is really nice more over Christhoper. You can find a clean and quite space. Christhoper. You can find a clean and quite space. More

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The person who helped me was absolutely wonderful and did an amazing job assisting me with everything I needed. an amazing job assisting me with everything I needed. More

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Very polite, knowledgeable people with lots of experience I would highly recommend this dealership to anyone! I would highly recommend this dealership to anyone! More

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Habib was a gentleman throughout the process of buying a Subaru. He listened to what I said, answered my questions and made me feel comfortable throughout the process. Next time that I need a car, I will de Subaru. He listened to what I said, answered my questions and made me feel comfortable throughout the process. Next time that I need a car, I will definitely go back to IRA and Habib. Jack was also excellent in support, financing and delivery. More

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