Jack Jimenez

Bought a crosstrek wilderness in January from this dealership. I brought my car to the dealership for the first scheduled maintenance. Scheduled a same day appointment and I was out of the shop in dealership. I brought my car to the dealership for the first scheduled maintenance. Scheduled a same day appointment and I was out of the shop in less than 90 minutes. The advisor communicated well with me on the expected time to complete. Great job Ira. I’m happy to recommend you to anyone looking to buy or service a Subaru. More

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Very friendly, knowledgeable, helpful, accommodating. My salesman was very kind and considerate. Went over everything step by step. My salesman was very kind and considerate. Went over everything step by step. More

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A pleasant and easy dealership to work with. Scheduling a service appointment was a breeze, and the customer service was excellent. Scheduling a service appointment was a breeze, and the customer service was excellent. More

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Made an appt, came down, sales person not available, finally got salesperson who appeared to be new, had to remind him to take title, for example. Never told me about financing rate. Didn't even tell finally got salesperson who appeared to be new, had to remind him to take title, for example. Never told me about financing rate. Didn't even tell me what bank they were going through... More

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Friendly, energetic, staff, doesn't make things seem pushy. The most amazing waiting area I've ever scene. pushy. The most amazing waiting area I've ever scene. More

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I'm still waiting for some parts that were ordered for my vehicle but other than that good experience vehicle but other than that good experience More

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Well the new waiting area is fabulous. My wait time was minimal for an oil change and tire rotation. My technician I worked with was polite and helpful. My wait time was minimal for an oil change and tire rotation. My technician I worked with was polite and helpful. More

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ATTENTION: PLEASE BE PREPARED TO WAIT MONTHS BEFORE GETTING A VEHICLE. IRA SUBARU DOESNT HAVE TITLES TO MORE THAN HALF THEIR "AVAILABLE" VEHICLES POSTED ON THEIR WEBSITE. THEIR CARS ARE OVERPRICED AND GETTING A VEHICLE. IRA SUBARU DOESNT HAVE TITLES TO MORE THAN HALF THEIR "AVAILABLE" VEHICLES POSTED ON THEIR WEBSITE. THEIR CARS ARE OVERPRICED AND THEY WILL SAY THEY DID COMPLETE SERVICE ON YOUR VEHICLE, BUT DONT BELIEVE THE HYPE. I HAVE WASTED SO MUCH TIME WITH THIS DEALERSHIP AND BEEN OVERLY PATIENT. THEY SELL NOTHING BUT DREAMS. I WILL NOT BE RETURNING. More

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Don't recommend at all! scheduled an appt to drive a car, called before leaving home to tell them we would be there at our appt time and, to ensure the car was still there. scheduled an appt to drive a car, called before leaving home to tell them we would be there at our appt time and, to ensure the car was still there. Kimberly assured us it was and quite curtly told us that she wouldn't sell a car that had an appt. we showed up to be told by rich that there was someone working a deal but, if it fell through, the car was ours. when we returned from the road test, we were informed the car had been sold. the sales managers response? "we're not a holding facility " and regardless of our appt, the person that walked in off the street was allowed to buy the car we were scheduled for. unscrupulous and unprofession More

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