Jack Hawes
Jack Hawes at Cortese Ford Lincoln

Jack Hawes | Page 28

Service Advisor

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

Contact Me
4.8
301 Reviews

I've been at Cortese Ford since April, 2017, which has been my entire experience in the car industry. Working at Cortese Ford has shown me how easy the service experience can be for customers and that's what I enjoy most about working here. If i'm not working, I'm probably watching sports, playing sports, or hanging out with my dog.

Dealership Experience

9 yrs, 3 mos

Industry Experience

9 yrs, 3 mos

4.8

301 Reviews

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301 Reviews of Jack Hawes

November 16, 2020

Dealership Rating
Employee Rating

Jack and the entire team were courteous and had great communication. They kept me informed during the appointment. The customer waiting area was clean and comfortable. More

by Darylawolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Smith

October 29, 2020

Dealership Rating
Employee Rating

Jack was great! He met me immediately upon my arrival and had me enjoying some time in the lounge while they worked on my car. Great experience and everyone was great. Thank you! More

by KCRANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wayne Rainey, Darren Sneddon

October 21, 2020

Dealership Rating
Employee Rating

I would definitely think twice about purchasing a Ford from Cortese!!!!!. I have a 2016 Ford Fusion that has been sitting at Cortese since August 2nd waiting for a new motor that is covered under warrant More

by Thwaitsj78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Keith Osier, Scott Rhodes , Dave Robinson, Ed Smith, Mark Williams, Patrick Zimmerman

October 16, 2020

Dealership Rating
Employee Rating

Quick, easy and reliable procedure. Staff is helpful. I have never had any issues at this place. Though it is 20-25 minutes to drive to the center, I have preferred to go there. Too bad I don't recall all More

by Lipid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 15, 2020

Dealership Rating
Employee Rating

Its a disgrace, after buying a car and within one week the car broke down. I was not given a car.or rental after dropping off the car for fixing, its embrassing and unreasonable. I had to to spend additio More

by MARLONLGMG30
Recommend Dealer
No

Other Employees Tagged: Keith Osier, Scott Rhodes , Dave Robinson, Ed Smith, Mark Williams, Patrick Zimmerman

October 14, 2020

Dealership Rating
Employee Rating

I was very pleased with my service at cortese Lincoln in Henrietta N.Y. salesman Jack was very friendly and helpful, I also left with a sparkling clean vehicle! Thank you Cortese. More

by Mm1609
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 01, 2020

Dealership Rating
Employee Rating

Wish I could help you more my Parkinson does not let me type v1erý1 1good 11 this little pit too k Over 20 minutes to do service was great all the people were helpful an1d friendly thank you wjbjr More

by bloomw
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Scott Rhodes , Ron Christiano, Dave Robinson, Bryce Seeley, Ed Smith, Mark Williams, Patrick Zimmerman

August 21, 2020

Dealership Rating
Employee Rating

Awesome service experience! Staff was friendly and professional. Truck was serviced on time. Prices are fair. I will purchase my next vehicle from Cortese Auto. More

by Mwilli10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Smith, Mark Williams

July 10, 2020

Dealership Rating
Employee Rating

Great service and great people friendly people very clean service department all my questions were answered they gave me a rental car which was clean More

by Kgrasley4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Scott Rhodes , Dave Robinson, Ed Smith, Patrick Zimmerman

June 12, 2020

Dealership Rating
Employee Rating

Brought my MKX in for a recall for a battery cable issue. Service staff was awesome. Was in and out quickly. Great job by everyone. More

by Kendell
Recommend Dealer
Yes
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