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JIM LAAS
JIM LAAS | Page 3
Service Writer
Rizza Cadillac Buick GMC
8425 West 159th Street
Tinley Park, IL 60477
46 Reviews
46 Reviews
Write a ReviewDealership Experience
3 yrs, 2 mos
Industry Experience
44 yrs, 11 mos
Languages Spoken
English
46 Reviews of JIM LAAS
July 16, 2023
To replace sensor dealer keep my car 4 days and of course I had appointment. Rizza dealership this is mistake. I don’t recommend this dealership any one. Jim with service department try do what he can but hi I had appointment. Rizza dealership this is mistake. I don’t recommend this dealership any one. Jim with service department try do what he can but his not responsible for everything what’s going on in this place. If I don’t have to probably it was my last visit in this dealership. It wasn’t my first time when I had really bad experience with Rizza. More
by Andrzej
Verified Customer
July 15, 2023
had an appointment scheduled for 2 weeks ahead to get brakes and rotors done along with an oil change. I walk into my appointment and they tell me they can look at the brakes but only get my oil change d brakes and rotors done along with an oil change. I walk into my appointment and they tell me they can look at the brakes but only get my oil change done. walked out as an unsatisfied customer. More
by Stacy
July 15, 2023
This is my dealership and has been for the past 10 years and I have never had any problem with the service I have received there. Quality technicians do the work and quality people help make the service exp and I have never had any problem with the service I have received there. Quality technicians do the work and quality people help make the service experience as pleasant as possible. More
by tsmit277
Other Employees Tagged: John Howard, Becky Aboswielem, Jim Monahan
July 08, 2023
They told me that I needed a new $399 battery. I had the battery tested elsewhere and it tested strong! What a racket. Perhaps because they thought that they could bamboozle a woman?! I won't use I had the battery tested elsewhere and it tested strong! What a racket. Perhaps because they thought that they could bamboozle a woman?! I won't use Rizza Buick again. More
by mamamays11
July 07, 2023
First of all, the customer service team were excellent by emailing and texting reminders!! Jim Laas our advisor was very nice and dedicated to his job. The man who washed our vehicle did a great job and he emailing and texting reminders!! Jim Laas our advisor was very nice and dedicated to his job. The man who washed our vehicle did a great job and he was friendly. More
by Thomas.sr1206
July 07, 2023
Great service from the time I walked in the door til I got my car back got my car back More
by Brgr65
Other Employees Tagged: John Howard, Becky Aboswielem, Jim Monahan
June 29, 2023
I have been doing business with Rizza for 15 years and have worked with Larry Papp for just as long everyone is friendly and very nice. Thru the years I have brought new customers to the dealership they a have worked with Larry Papp for just as long everyone is friendly and very nice. Thru the years I have brought new customers to the dealership they are still returning customers because of being treated fairly. Thank you for everything from sales to finance, management and service everyone I come in contact with treats me like VIP also anytime I have questions or a problem with my car there always there to help. Thanks again... More
by terridubois12
Other Employees Tagged: Larry Papp, John Howard , Mike Lorenzo, Ken
June 28, 2023
Everything was great and I had no problems getting everything that I needed. Thank you. everything that I needed. Thank you. More
by Boochie1963
Other Employees Tagged: John Howard, Becky Aboswielem, Jim Monahan
June 28, 2023
Brought in car for recall service. Picked up car once completed and I have 4 different service lights on, install updates constantly beeping but won’t update and 2 alerts going off. Ve Picked up car once completed and I have 4 different service lights on, install updates constantly beeping but won’t update and 2 alerts going off. Very disappointed. There were no issues when I brought my car in and only did because I kept getting postcards for the recalls. Now I have all of these issues and have to bring in car again which is extremely inconvenient with 2 babies in tow. Thanks for nothing! More
by JBUCKLEY921
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