I have been a customer for over 12 years.
I am a satisfied return customer. My last three vehicles were purchased at Rizza Cadillac Buick GMC.
I am a satisfied return customer. My last three vehicles were purchased at Rizza Cadillac Buick GMC.
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by tsmit277
Verified Customer
Verified Customer
Service Price Transparency
Jun 23, 2023 -
Rizza Cadillac Buick GMC responded
Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and truly value your business.
Sincerely,
J.C Rocha- Business Development Manager- jrocha@rizza.com
Service people that took care of my wife and I were very
very nice and I thank them for that.
very nice and I thank them for that.
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by CLEOSCHUH
Verified Customer
Verified Customer
Service Price Transparency
Jun 16, 2023 -
Rizza Cadillac Buick GMC responded
Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future!
Sincerely,
J.C Rocha- Business Development Manager- jrocha@rizza.com
Great Service very professional waiting room Great rest
room very clean clean car 🚗 recommend to all friends thank you
room very clean clean car 🚗 recommend to all friends thank you
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by wjking8604
Verified Customer
Verified Customer
Service Price Transparency
Jun 14, 2023 -
Rizza Cadillac Buick GMC responded
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Sincerely,
J.C Rocha- Business Development Manager- jrocha@rizza.com
My repair was quick and painless.
Jim did a really good job at diagnosing my car's problem and more. He really went above and beyond.
Jim did a really good job at diagnosing my car's problem and more. He really went above and beyond.
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by JimDim
Verified Customer
Verified Customer
Service Price Transparency
Jun 13, 2023 -
Rizza Cadillac Buick GMC responded
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.
Sincerely,
J.C Rocha- Business Development Manager- jrocha@rizza.com
I brought my Terrain in for its first oil change, and
Jim in the service department was wonderful; very kind and professional! Thanks!
Jim in the service department was wonderful; very kind and professional! Thanks!
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by Ruth Sherwood
Verified Customer
Verified Customer
Service Price Transparency
Jun 01, 2023 -
Rizza Cadillac Buick GMC responded
Thank you for this amazing review! We really appreciate your business.
Sincerely,
J.C Rocha- Business Development Manager- jrocha@rizza.com
An oil change & radiator drain & refill antifreeze cost
me 5 months of aggravation. My engine light kept coming on. It was finally fixed. It cost me $489 to replace a radiator cap.
me 5 months of aggravation. My engine light kept coming on. It was finally fixed. It cost me $489 to replace a radiator cap.
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by Jimnruthiemann are not happy
Verified Customer
Verified Customer
Service Price Transparency
May 24, 2023 -
Rizza Cadillac Buick GMC responded
I am not pleased to hear of the incident you've described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience.
Sincerely,
J.C Rocha- Business Development Manager- jrocha@rizza.com
Due to the fact that I only had one car John Howard took
care of me the next morning!
care of me the next morning!
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by Berniew7914
Verified Customer
Verified Customer
Service Price Transparency
May 19, 2023 -
Rizza Cadillac Buick GMC responded
I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
J.C Rocha- Business Development Manager- jrocha@rizza.com
I’ve dealt with many dealers all over the SW burbs, this
location has a great service dept. The last 5 years I have no complaints, the service guys & the mechanics always go above & beyond, always super fri
location has a great service dept. The last 5 years I have no complaints, the service guys & the mechanics always go above & beyond, always super friendly and helpful. Purchased another vehicle a year ago for my daughter and couldn’t be happier with the sales and experience & maintenance. Thanks Rizza!
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by TLQUICK1975
Verified Customer
Verified Customer
Service Price Transparency
May 12, 2023 -
Rizza Cadillac Buick GMC responded
Thank you for the feedback! We are happy to hear about your positive experience at Rizza Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future!
Sincerely,
J.C Rocha- Business Development Manager- jrocha@rizza.com
Rizza Cadillac is the best dealership in the Midwest,
they are always very kind and courteous
they are always very kind and courteous
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by johnnydmnd
Verified Customer
Verified Customer
Service Price Transparency
May 10, 2023 -
Rizza Cadillac Buick GMC responded
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.
Sincerely,
J.C Rocha- Business Development Manager- jrocha@rizza.com
Jim Laas took care of all my needs and was great.
Took care of warranty issue and a planned maintenance appointment so I wouldn’t need to come back a second time.
Took care of warranty issue and a planned maintenance appointment so I wouldn’t need to come back a second time.
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by MALMIKE
Verified Customer
Verified Customer
Service Price Transparency
May 10, 2023 -
Rizza Cadillac Buick GMC responded
It’s great to know that Jim provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know!
Sincerely,
J.C Rocha- Business Development Manager- jrocha@rizza.com