Dealer Reviews
Cars for Sale
Dealer Log In
JIM LAAS
JIM LAAS | Page 2
Service Writer
Rizza Cadillac Buick GMC
8425 West 159th Street
Tinley Park, IL 60477
46 Reviews
46 Reviews
Write a ReviewDealership Experience
3 yrs, 2 mos
Industry Experience
44 yrs, 11 mos
Languages Spoken
English
46 Reviews of JIM LAAS
August 20, 2023
I had an appointment. Arrived on time for service and was waiting for the car. Oil change, tire rotatation, change air filters and I had the ozone service added. For som Arrived on time for service and was waiting for the car. Oil change, tire rotatation, change air filters and I had the ozone service added. For some reason I ended up having to wait 2.5 hours for service to be completed. They also forgot to reset the cabin air filter life setting. More
by sladewig
Verified CustomerOther Employees Tagged: Becky Aboswielem
August 16, 2023
The service rep was very courteous and efficient. .the waiting area was very comfortable and clean. .the waiting area was very comfortable and clean. More
by bchinn8637
Other Employees Tagged: John Howard, Becky Aboswielem, Jim Monahan
August 12, 2023
Horrible experience and no type of communication between the advisor and customer. Stereotyped me cause I’m not up to their standards I came in for service not to be looked at someway differently. A white m the advisor and customer. Stereotyped me cause I’m not up to their standards I came in for service not to be looked at someway differently. A white man wad greeted respectfully and they also shook his hand with me I arrived and no one attended me. The advisor continued to make excuses I had an appointment for 9:20 and my truck wasn’t even looked at till 4pm at that time the advisor Jim Howard tried to makes excuses as for why my truck wasn’t still seen said he’d call me the next day around noon didn’t even communicate anything about keep my truck beside saying we might have to never called to say hey we couldn’t get to the truck today and will get to it tomorrow nothing. Next day comes still no call about anything 12 noon comes I’m calling still no answer it’s 2:30 now I live 40 minutes away I literally had to drive up there to get a answer and till had no answer my truck wasn’t even seen ? I said what do you’s do he said nothing words are exchanged I said give me back my keys then didn’t try to resolve the situation or accommodate me in a way shape or form didn’t make anything better just made it worse. Horrible customer service More
by Ornelascj19
Other Employees Tagged: Roy Sommerfeld, Jay Bakr, Nick Richko, Bert Dutcher, John Howard, Becky Aboswielem, Jim Monahan , Mike Lorenzo, Juan Rocha
August 12, 2023
Service dept was very busy when I was there but Jim & John kept things moving along and were in a pleasant mood. Good Job!! I was there for an oil change. I was out in 45 minutes. John kept things moving along and were in a pleasant mood. Good Job!! I was there for an oil change. I was out in 45 minutes. More
by MYOWNBOX
Other Employees Tagged: John Howard
July 21, 2023
Service was great as usual but the price of the tire was ridiculous. The service team made it better like Greg always does. ridiculous. The service team made it better like Greg always does. More
by threejays09
Other Employees Tagged: John Howard, Becky Aboswielem, Jim Monahan
July 20, 2023
Great dealership. great people.had no issues with this service visit.as always,vehicle Delivered in great shape.vehicle was washed as well.thank you great people.had no issues with this service visit.as always,vehicle Delivered in great shape.vehicle was washed as well.thank you More
by kingchevrolet
July 17, 2023
Nice customer Service, nice comfortable waiting areas. Love my sales rep Joey. Enjoyed talking with the person who serviced me on Saturday Love my sales rep Joey. Enjoyed talking with the person who serviced me on Saturday More
by dejay03
Other Employees Tagged: John Howard, Becky Aboswielem, Jim Monahan
Dealership Inventory (344 Vehicles)
