Israel Mora

DO NOT go here! We took our vehicle to Diamond Chevy of San Bernardino because of a transmission leak. The mechanic I regularly use, doesn't do transmission work, so We took our vehicle to Diamond Chevy of San Bernardino because of a transmission leak. The mechanic I regularly use, doesn't do transmission work, so I thought it would be best to take my Chevy to the local dealership. MAN, WAS I WRONG! I initially took the truck there on Feb 10, 2025. After weeks and not hearing anything, I went to the service department manager, Martin Granado, who told me the service advisor Nathan had quit and my truck would be taken care of ASAP. On March 17th, the repair was completed, I paid the $2700 and picked up my truck. A couple weeks later, my wife noticed it was leaking transmission fluid again and once I was back in town from my work trip, I took it back to Diamond. Again, after a couple weeks and no communication, my wife and I went in to talk to Mr. Granado. This time, we're told that they had not "correctly diagnosed" the issue, thus NOT performed the proper repair. He told us the now correct repair would be made for free and I would be notified once completed. That was April 18. It is now May 19th. I have contacted every service advisor I can get ahold of, called and emailed both Mr. Granado the service department manager and Israel Mora, the General Manager... To absolutely no avail. I have been super patient, considering this dealership is virtually holding my vehicle hostage. Our family does rely on this vehicle, and not having it has caused us a TON of stress over the past 3 months. If you are reading this.. Please don't make the mistake I did. This place operates unprofessionally. There is gross incompetence, negligence, and ineptitude. More

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Excelente servicio desde que te llegas te atienden rápido y son muy amables y sobretodo hablan español y te atienden y te dan la atención necesaria y son muy amables y sobretodo hablan español y te atienden y te dan la atención necesaria More

by erikalob09 Verified Customer Verified Customer

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Everyone was super helpful and friendly! This was our second time buying a car from Diamond Chevrolet and we will be back for our next one! This was our second time buying a car from Diamond Chevrolet and we will be back for our next one! More

by Vultron Verified Customer Verified Customer

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The dealership is run well Service got me in and out quickly. Special Thank you to Kyle in service. I will refer all my friends and family to the diamond Chevrolet.💎 quickly. Special Thank you to Kyle in service. I will refer all my friends and family to the diamond Chevrolet.💎 More

by Frank Villalobos Verified Customer Verified Customer

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I love these people at diamond Chevrolet Jason,Derek,and last bit not least Gotti you guy's are awesome! last bit not least Gotti you guy's are awesome! More

by lovemesomekanaa Verified Customer Verified Customer

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I would highly recommend Diamond Chevrolet to family and friends I had nothing but excellent customer service and care from the team there! friends I had nothing but excellent customer service and care from the team there! More

by joshlynd17 Verified Customer Verified Customer

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