Isiah Washington
Isiah Washington at South Shore Hyundai
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Isiah Washington

Service Advisor

South Shore Hyundai

360 West Sunrise Highway
Valley Stream, NY 11581

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3.7
22 Reviews

Dealership Experience

5 yrs, 4 mos

3.7

22 Reviews

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22 Reviews of Isiah Washington

June 22, 2024

Dealership Rating
Employee Rating

It was a pleasure working with Daniel the Sales Mansger and Karl my assigned Salesman This is my third Palisade. We negotiated an excellent deal and the carr was ready for pick up in less than 24 hours. More

by lpapa dsvid
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Peter Ikariou, Daniel Blank, Lisa Santoro , Karl Williams

June 21, 2024

Dealership Rating
Employee Rating

Isiah was helpful and knew what was needed Fast and friendly service . Would come back More

by annerieroman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 27, 2023

Dealership Rating
Employee Rating

Sales people just want to close the deal. The Service Dept is the WORST. No appointments available for months, no loaner cars, they always want to keep your car the entire day - with no loane More

by LisaR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 15, 2023

Dealership Rating
Employee Rating

The importance of loaner cars. This should be used for repairs up to 4 hours only More

by conan1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damion Hunter , Shazzy Hassan, Joe Kaufmann, Gus mechanic

February 03, 2023

Dealership Rating
Employee Rating

Took my car for oil change. They broke some sensor. Tried to say it was already like that but it clearly wasn't. Said they had proof so I asked for it. They couldn't give any. More

by Trotr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: William Giancaspro

October 30, 2022

Dealership Rating
Employee Rating

For the last 5 years my experience at South Shore Hyundai dealership has been nothing short of excellence. I have been to 3 other Hyundai dealerships prior and haven’t experienced a place like South Shore H More

by Avril M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 13, 2022

Dealership Rating
Employee Rating

I took my car into the South Shore Hyundai service dept. for a thermostat replacement and a recall tow hitch inspection. I received a text message in the afternoon stating that my car was ready. When I got More

by easyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Isiah Washington

August 03, 2022

Dealership Rating
Employee Rating

Brought in my car for some warranty service and when I got the car back the leather seat was ripped. I brought this directly to their attention and they initially denied it. It was obvious they place heav More

by Wally B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

July 01, 2022

Dealership Rating
Employee Rating

Isiah is always very pleasant and professional. I appreciate how he explains everything. He always asks if I’ll wait or pick up, and always gives me a time frame. I appreciate clear communication. More

by Yam Quin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 03, 2022

Dealership Rating
Employee Rating

Dealing with this Service Dept. was the WORST experience I ever had. Do yourself a favor and stay FAR AWAY. The service crew does not return phone calls, texts, e-mails. I sent 9 texts and NO LIE did not More

by Stella 10/17
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ian Rice, Rick Wills

Feb 06, 2022

Stella 10/17 responded

The worst service department. They do not return calls or texts or emails. When I called I was told the advisor was “with a customer” I called back later and was told the same thing. I left a message and never got a call back.The service manager Ian was rude. When I called I was told Ian was not in when I stopped by later he was sitting at his desk

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