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Hiram Lopez
Hiram Lopez at Manly Honda

Hiram Lopez

Service Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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4.5
56 Reviews
4.5

56 Reviews

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56 Reviews of Hiram Lopez

December 08, 2025

Dealership Rating
Employee Rating

Good I do not like to participate in surveys. Can you remove my email from survey requests? More

by mpa4145
Recommend Dealer
Yes

Other Employees Tagged: Hiram Lopez

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Dec 10, 2025

Manly Honda responded

A big thank you to all of us at Manly Honda - We appreciate and value your feedback. Until next time! Best, Your Manly Honda Team!

Dec 10, 2025

Manly Honda responded

A huge thank you from all of us at Manly Honda! Your feedback truly means the world to our team. Until next time! Best, Your Manly Honda Team

December 05, 2025

Dealership Rating
Employee Rating

Friendly Helpful Accommodating Friendly helpful accommodating easy to reach and get updates on my vehicle More

by Erinfernandes
Recommend Dealer
Yes

Other Employees Tagged: Hiram Lopez

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Dec 10, 2025

Manly Honda responded

A huge thank you from all of us at Manly Honda! Your feedback truly means the world to our team. Until next time! Best, Your Manly Honda Team

November 30, 2025

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Employee Rating

Friendly service from all members- customer service, service manager and loaner car associate , helpful and great follow up and follow through More

by Erinfernandes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Rocha Jr, Brittany Dunn

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Dec 03, 2025

Manly Honda responded

Thank you so much for sharing your experience! We’re thrilled to hear that every part of your visit, from customer service to our service manager to our loaner car team, felt friendly, helpful, and attentive. Our goal is always to provide strong communication, follow-up, and follow-through, so it’s wonderful to know that stood out during your time with us. We truly appreciate your feedback and your trust. Thank you for choosing Manly Honda, and we look forward to welcoming you back whenever you need us! Happy Holidays🌲 Warm regards, Manly Honda Team

November 25, 2025

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Employee Rating

I don’t know if your service team knows what it’s doing or not! My time has been disrespected. It appears the service team forgot about my repair but never admitted that happened. I have lost trust. More

by harriseve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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November 22, 2025

Dealership Rating
Employee Rating

customer service is always professional and courteous. it's been a great experience also maintenance, I've had a great experience More

by rosemharp75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Roberts

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Dec 10, 2025

Manly Honda responded

A huge thank you from all of us at Manly Honda! Your feedback truly means the world to our team. Until next time! Best, Your Manly Honda Team

September 21, 2025

Dealership Rating
Employee Rating

Efficient/helpful/friendly and so on. Highly recommend. Keep it up.good luck. Hope to see you again. More

by JOJOM123
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shyla Saxton

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Sep 22, 2025

Manly Honda responded

Thank you for being our customer and sharing your feedback; we sincerely appreciate it! Best regards, Your Manly Honda Team

September 12, 2025

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Employee Rating

Patient and going above and beyond to assist in finding my vehicle. Highly recommended. Second vehicle purchased from this location. More

by JAVI_707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Lumibao, Edgard Valencia

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Sep 22, 2025

Manly Honda responded

Thank you for being our customer and sharing your feedback; we sincerely appreciate it! Best regards, Your Manly Honda Team

September 04, 2025

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Employee Rating

Awful experience with service department. at least 2 misdiagnosis, not standing behind work. Communication not great. More

by MICHAELNEHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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September 03, 2025

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Employee Rating

Excellent personnel - my concerns were addressed - vehicle repaired. Re-assured each step of the way. More

by Kathydmusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sonia Abukweik, John Lorence, Jay Emery

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Sep 12, 2025

Manly Honda responded

Thank you for being our customer and for sharing feedback! We look forward to your future visits Best, Your Manly Honda Service Team!

August 28, 2025

Dealership Rating
Employee Rating

Can't talk to a real person - have to deal with AI unhelpful texts that don't solve the problem. Going to go elsewhere for car maintenance in the future, where I can talk to a human and actually get c More

by mikeandzoe
Recommend Dealer
No

Other Employees Tagged: Hiram Lopez

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Aug 28, 2025

Manly Honda responded

Hi mikeandzoe, Thank you for sharing your feedback. I’m genuinely sorry to hear about your experience and that you felt unable to connect with a real person. We always want our guests to feel supported and cared for, not frustrated. I’d really like the opportunity to assist you and make things right personally. Please let me know the best way to contact you directly, or you can reach me at [your phone number] or [your email]. I’d be happy to discuss this further and assist with your service needs. We value you and your business, and I hope we can regain your trust. Best regards, Jose Rocha - Customer Experience Manager - 707.535.1163 - jrocha@manlyauto.com

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