Hicham Belharsa
Hicham Belharsa at Greenway Kia East
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Hicham Belharsa

Finance Director

Greenway Kia East

8701 East Colonial Dr
Orlando, FL 32817

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3.7
32 Reviews
3.7

32 Reviews

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32 Reviews of Hicham Belharsa

November 16, 2024

Dealership Rating
Employee Rating

Not Sure Who George Is? Dealt First With A Young Man Named Mike Than Eric- Things Were Not Working Out- So I Was About To Leave- I Was Than Asked To Step Back Inside, Which More

by LOURDESG224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carlos Alejo, Mathew Westberg , Mike And Eric

Nov 16, 2024

Greenway Kia East responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

November 16, 2024

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Amazing service thank you - every time I come here there is great service I couldn’t be more happy. More

by mrsmidday7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Greenway Kia East responded

Thanks so much for your review. We look forward to your next visit to Greenway Kia East!

November 14, 2024

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At The Start Things Were Very Complicated But In The End Things Went Very Smooth- Happy With The Vehicle And The Technology . More

by LOURDESG224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 15, 2024

Greenway Kia East responded

It's great to hear that everything smoothed out in the end and that you're happy with your vehicle and its technology! If there's anything else we can assist you with, please feel free to reach out.

November 12, 2024

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Employee Rating

Jorge was very helpful. Once we decided to purchase the a vehicle. It took a while to head into finance. The finance division was seamless and efficient. Once complete with More

by Opslpd13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Chavez

Nov 15, 2024

Greenway Kia East responded

Thank you for sharing your experience with us at Greenway Kia East. We're glad to hear Jorge was helpful, but we're sorry about the issues you faced after purchasing your vehicle. Your feedback is important and will help us improve our service in these areas. Please feel free to reach out if there's anything else we can do for you!

October 08, 2024

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Employee Rating

Can’t complain, everything was excellent, great service and great customer service: I totally recommend it. More

by Oriana Godoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2024

Greenway Kia East responded

Oriana, we're delighted to hear you had an excellent experience with us at Greenway Kia East! Thank you for recommending our service. We look forward to seeing you again in the future!

October 05, 2024

Dealership Rating
Employee Rating

Ke was great. I was a little disappointed the person I had a scheduled appointment with wasn't there but Ke did an amazing job and made the purchase so streamlined More

by bmcdonald13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Williams, Ke Wu

Oct 07, 2024

Greenway Kia East responded

We're glad to hear that Ke made your experience at Greenway Kia East a smooth one despite the initial hiccup. Thank you for sharing your feedback with us!

September 29, 2024

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Employee Rating

It was a great experience. It’s scary buying a car but Jorge made it less miserable and perhaps even enjoyable. Thank you Kia East team More

by Robyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 30, 2024

Greenway Kia East responded

Robyn, we're delighted to hear that Jorge and the Greenway Kia East team made your car-buying experience enjoyable. Thanks for sharing!

September 28, 2024

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Employee Rating

Thorough and personable. Second purchase at this dealership. Will likely return when it’s time for another vehicle More

by Robyn
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Greenway Kia East responded

Robyn, we're delighted to hear about your positive experience and repeat business with Greenway Kia East! We look forward to assisting you again when it's time for another vehicle.

September 17, 2024

Dealership Rating
Employee Rating

The salespeople show you that they do not care if you don't do things the way they think you should. I had an issue and was basically lied to 3 times before I went to the finance manager to get help. The More

by pandersonii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: luis Monroy , Frank Pillar, Eric ???

Sep 18, 2024

Greenway Kia East responded

I'm sorry to hear about the difficulties you faced with us. It's good to know that you eventually received the help needed, but your experience with our team is concerning. If you'd like to discuss this further or share more details, please reach out at your convenience. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

September 07, 2024

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Employee Rating

I paid cash for my vehicle June 25,2024. Was not allowed to sign any paperwork stating I bought the vehicle while at the dealership. No online documents were ever sent from Greenway East KI More

by brighthours
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 17, 2024

Greenway Kia East responded

This situation is very concerning, and I apologize for any inconvenience you've experienced. We should have handled this process more efficiently, especially given the time that has passed since your purchase. Please reach out to us directly so we can speak directly and ensure you receive the proper paperwork. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

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